Quilting_Cruiser Posted July 18, 2016 #26 Share Posted July 18, 2016 At this point, the poll results show that only 4% of the respondents reported hearing from NCL (that is, not through CC) *before* their deadline. Similarly, 51% heard after penalty or were in the penalty phase and had not heard yet. Coincidence :confused: I think not :mad: Also, not the least bit scientific. The poll is meaningless though mildly entertaining. Former researcher here. :o It's a shame NCL seems incapable or unwilling to keep their customers informed. It's not that difficult. Sigh. Link to comment Share on other sites More sharing options...
sjbdtz Posted July 18, 2016 #27 Share Posted July 18, 2016 At this point, the poll results show that only 4% of the respondents reported hearing from NCL (that is, not through CC) *before* their deadline. Similarly, 51% heard after penalty or were in the penalty phase and had not heard yet. Coincidence :confused: I think not :mad: Only applies for those whose final payment had not already passed by the time of the announcement. What you really want to know is: " How many people not already in Final Payment at the announcement date, received notification before final / after final." Also, as noted above....totally not scientific. Stephen . Link to comment Share on other sites More sharing options...
wdsted Posted July 19, 2016 #28 Share Posted July 19, 2016 Look a dead horse. Let's start another post to beat it. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
deladypilot Posted July 19, 2016 #29 Share Posted July 19, 2016 I have not received any emails nor has my husband regarding the change in policy. I was after final payment date when they made the change. It has nothing to do with the settings on MyNCL, NCL was just not good at getting the message out. I receive several emails a week from them so I know my email is good. That said....I am one that usually carries Diet Coke onto the ship as I am not a fan of Pepsi, however I would not have canceled my cruise over this even if I could. Was I happy about it...NO, but it is not a reason for me to cancel either. I will survive Link to comment Share on other sites More sharing options...
my3sonsnj Posted July 19, 2016 #30 Share Posted July 19, 2016 It has nothing to do with the settings on MyNCL, NCL was just not good at getting the message out. I receive several emails a week from them so I know my email is good. Exactly!!! And there is a messages feature in MyNCL they are not utilizing. If NCL was using due diligence to notify customers, there would be messages in MyNCL regarding policy changes. The only messages I have are about purchasing beverage packages (which I already have) and excursions plus a link to a Freestyle cruising video. :rolleyes: Link to comment Share on other sites More sharing options...
KarlChilders Posted July 19, 2016 #31 Share Posted July 19, 2016 We are well outside of our cancellation (130 days or so) and received two notifications, one was a forward of NCL's email to our Travel agent firm, and the other from our agent herself. Link to comment Share on other sites More sharing options...
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