PCruzer Posted December 28, 2016 #1 Share Posted December 28, 2016 We are booked in a Neptune Suite on the Oosterdam. Is there someone I can call prior to embarkation to make sure there is a lightweight cotton blanket in our cabin? The duvets, while very pretty, are way too warm for us. We never are able to get the alternate cotton blanket the first night. The stewards are so busy delivering luggage, etc. Any ideas? Link to comment Share on other sites More sharing options...
momatibm Posted December 28, 2016 #2 Share Posted December 28, 2016 We are booked in a Neptune Suite on the Oosterdam. Is there someone I can call prior to embarkation to make sure there is a lightweight cotton blanket in our cabin? The duvets, while very pretty, are way too warm for us. We never are able to get the alternate cotton blanket the first night. The stewards are so busy delivering luggage, etc. Any ideas? I would try ship services at 1‐800‐541‐1576. Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted December 28, 2016 #3 Share Posted December 28, 2016 I would call ships services through HAL. They would be able to help you. Have a wonderful 🚢 cruise! Denise:) Link to comment Share on other sites More sharing options...
Randyk47 Posted December 28, 2016 #4 Share Posted December 28, 2016 (edited) When you get on the ship ask the Neptune Lounge concierge to help you out. Edited December 28, 2016 by Randyk47 Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted December 28, 2016 #5 Share Posted December 28, 2016 Call Ship Services for your request. Once you are on the ship, check your cabin first to see if your request was honored. If not, talk to the concierges and remind them that you had made a request through Ship Services. Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted December 29, 2016 #6 Share Posted December 29, 2016 We always have our HAL PCC put our special request (2 bed wedges for example) on our booking under Special Requests and they are always in place when we check in. We have never had to make a call to anyone. Link to comment Share on other sites More sharing options...
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