betmust Posted January 16, 2017 #1 Share Posted January 16, 2017 I have been trying on and off all morning to get thru to Royal Caribbean on the phone. I wanted to talk to them about an existing reservation and i just keep getting a recording saying all their agents are assisting other guests. I have been on hold 4 different times ranging from 15 - 30 minutes. Anyone else having trouble? Thanks Link to comment Share on other sites More sharing options...
matj2000 Posted January 16, 2017 #2 Share Posted January 16, 2017 For some reason I tried to call them about a month ago and was put on eternal hold. Hung up after about 15 min..... Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted January 16, 2017 #3 Share Posted January 16, 2017 I have been trying on and off all morning to get thru to Royal Caribbean on the phone. I wanted to talk to them about an existing reservation and i just keep getting a recording sayingall their agents are assisting other guests. I have been on hold 4 different times ranging from 15 - 30 minutes. Anyone else having trouble? Thanks Yes, try tomorrow, today is MLK day. Link to comment Share on other sites More sharing options...
Rare island lady Posted January 16, 2017 #4 Share Posted January 16, 2017 Last week I tried three different times in the middle of the week. Each time I threw the phone on speaker and just listened to the extremely annoying hold sales pitch. Never did get through and it went on for 1/2 hour at a time. Unusual as I can get through pretty quick before them. Link to comment Share on other sites More sharing options...
Gypsy2 Posted January 17, 2017 #5 Share Posted January 17, 2017 Still having issues this evening. On hold 30 minutes rep said hello then phone went dead. Trying again😰 Link to comment Share on other sites More sharing options...
twincheryl Posted January 17, 2017 #6 Share Posted January 17, 2017 Have called twice in the past week... over 30 minutes last Thursday, but this morning (MLK Day) I was on hold for less than 5 minutes... got the nicest lady that even spoke wonderful English! Amazing... Link to comment Share on other sites More sharing options...
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