Rare BermudaBound2014 Posted March 24, 2017 #26 Share Posted March 24, 2017 I hope they operate their sailings with more competence than they do their website. Rest assured, they do. However; I totally agree, MSC web site is an utter embarrassment at best :( Link to comment Share on other sites More sharing options...
mara93 Posted March 24, 2017 #27 Share Posted March 24, 2017 I was able to solve my Chrome browser issues with the MSC website by clearing my cache and cookies. Since that point however a new, even stranger, issue has popped up. When I login with my email and password my booking is gone, that scared the crap out of me. Found my booking number and logged in using that in addition to my first and last name without any problems. The booking is there with the correct amount still owed. I then logged back out and attempted to log back in with just my email address and password, booking is gone again. Repeated logging in with my booking number, first and last name, no problems. What a screwed up, messy website. I hope they operate their sailings with more competence than they do their website. This is exactly the same thing I'm experiencing. Frustrating :mad: Link to comment Share on other sites More sharing options...
touringbee Posted March 25, 2017 #28 Share Posted March 25, 2017 It's been a problem since last year. If there's something you need done with a time issue. Be aggressive & don't be afraid to call. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
optimusprime82 Posted March 27, 2017 #29 Share Posted March 27, 2017 Looks like the issues I was having with the booking not showing up when I logged in with my email/password have been resolved. Just a FYI. Link to comment Share on other sites More sharing options...
mara93 Posted March 28, 2017 #30 Share Posted March 28, 2017 Thanks for the heads up, mine is working again! :) Link to comment Share on other sites More sharing options...
gtalum Posted March 28, 2017 #31 Share Posted March 28, 2017 Looks like the issues I was having with the booking not showing up when I logged in with my email/password have been resolved. Just a FYI. In my experience it comes and goes, FYI. As long as you can see it with your name and booking number it should be ok. Link to comment Share on other sites More sharing options...
ssmea03 Posted March 29, 2017 #32 Share Posted March 29, 2017 The first time around only IE would work, this time Firefox was fine. But neither Vicky or I has been able to sign up with Voyagers club. Link to comment Share on other sites More sharing options...
sfaaa Posted March 30, 2017 #33 Share Posted March 30, 2017 Wow crazy problem. Wanted to book a cruise tonight on MSC website and it kept telling me my wife is a male after I selected the female gender option over and over again. Granted the world is now a progressive place but after 30+ years of marriage, I know my wife is definitely a woman and ain't no man. Finally gave up after 10 minutes of frustration in front of the computer. Not pleased. Link to comment Share on other sites More sharing options...
mara93 Posted March 30, 2017 #34 Share Posted March 30, 2017 Sorry you had that issue but it seems quite funny from my end. Hope you can have it resolved soon. Link to comment Share on other sites More sharing options...
Celandine Posted April 4, 2017 #35 Share Posted April 4, 2017 So I can't seem to get the web check in to work, and there is little to no information on their website about that except to call your TA or us... I don't have a TA and I'm currently in Egypt and cannot call the number from my mobile phone... I cruise on Saturday, I was only emailed that my documents were ready (provided I can web check in) on March 26.... I am kind of starting to freak out. I have my original document showing I paid in full, but they have since changed my cabin to a different one.... Do you think I will be okay if I bring that paper only? Link to comment Share on other sites More sharing options...
treesah Posted April 4, 2017 #36 Share Posted April 4, 2017 So I can't seem to get the web check in to work, and there is little to no information on their website about that except to call your TA or us... I don't have a TA and I'm currently in Egypt and cannot call the number from my mobile phone... I cruise on Saturday, I was only emailed that my documents were ready (provided I can web check in) on March 26.... I am kind of starting to freak out. I have my original document showing I paid in full, but they have since changed my cabin to a different one.... Do you think I will be okay if I bring that paper only? Go to their website and click on "Contact". It will allow you to send them en email. Should title it as "Urgent". Good luck. Link to comment Share on other sites More sharing options...
Sysdeath Posted April 7, 2017 #37 Share Posted April 7, 2017 Web site is the worst! Link to comment Share on other sites More sharing options...
seannyice81 Posted April 8, 2017 #38 Share Posted April 8, 2017 My previous cruise booked through a travel agent, I found I had better luck going through the Voyager's Club over the phone. If you used the normal phone system, the pretty much immediately dismissed me. Link to comment Share on other sites More sharing options...
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