17cruisesnsl Posted March 4, 2017 #1 Share Posted March 4, 2017 I saw the link online for the win loss statement -- it says it has to be notarized. My mom and I had handpays on our Feb and June 2016 cruises, but, as one would expect, losses exceeded winnings. Has anyone received their statement if it was signed but not notarized? Is there another option my fellow CAS cruisers are aware of? I've learned so much about CAS on this site. We were planning to ask about the statement on our cruise, but we had to cancel our January Escape for health reasons and getting my 88 year old mom out to get a form notarized isn't really an option at this time. I called CAS yesterday and after a 40 minute hold, I was connected to someone who sounded exhausted and didn't have a clue what form I was referencing. Worse case, home casino losses cover the wins, but the notary requirement seems excessive. I assume it's for our protection but land casinos permit the request through email. Thanks and happy cruising! Angela Link to comment Share on other sites More sharing options...
luvcruzing Posted March 4, 2017 #2 Share Posted March 4, 2017 I agree that it's a big pain in the butt. Mainland casinos (even the Indian ones) have systems in place to get the win/loss statements online. I can't answer your question about whether NCL would accept a non-notarized request. I did, however, ask once while I was onboard if I could get a win/loss statement before debarking, and I was told no, that it had to be requested through the corporate office. Link to comment Share on other sites More sharing options...
CruisinHarvey Posted March 4, 2017 #3 Share Posted March 4, 2017 Got one last year. I just went to my local bank and got it notarized. No big deal. Got our win/lose shortly after we submitted the form. Link to comment Share on other sites More sharing options...
Sand and Seas Posted March 5, 2017 #4 Share Posted March 5, 2017 We had our request notarized at our local bank too. CAS did send the win/loss promptly. Link to comment Share on other sites More sharing options...
luvcruzing Posted March 5, 2017 #5 Share Posted March 5, 2017 We had our request notarized at our local bank too. CAS did send the win/loss promptly. Not what the OP was asking. Link to comment Share on other sites More sharing options...
Loonbeam Posted March 5, 2017 #6 Share Posted March 5, 2017 My guess is CAS is considered an offshore casino, which adds a lot of complexity to the rules... But I am unclear who is supposed to provide the notarization... Link to comment Share on other sites More sharing options...
Sand and Seas Posted March 5, 2017 #7 Share Posted March 5, 2017 Not what the OP was asking. So sorry to offend you. Just wanted to give OP some sort of feedback since no one has yet answered that they had tried sending it without the notary. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted March 5, 2017 #8 Share Posted March 5, 2017 My guess is CAS is considered an offshore casino, which adds a lot of complexity to the rules... But I am unclear who is supposed to provide the notarization... Not sure what is complex. You sign the form. A US notary public signs the form. You mail/email the form to NCL and they return a statement that allows you to help determine how to fill out a US tax return Link to comment Share on other sites More sharing options...
Coastalbreezes Posted March 5, 2017 #9 Share Posted March 5, 2017 Per their terms, only the account holder may request a win-loss. Notarization is for your own protection so others may not access your account. Tracy Link to comment Share on other sites More sharing options...
kmurph22 Posted March 5, 2017 #10 Share Posted March 5, 2017 Got one last year. I just went to my local bank and got it notarized. No big deal. Got our win/lose shortly after we submitted the form. Hi Cruisin Harvey, did you submit via email (winloss@ncl.com?) We submitted over a week ago, and second request yesterday, with notarized forms, and have not heard back. Did they send you the statement via email or snail mail? thanks in advance Link to comment Share on other sites More sharing options...
seashells Posted March 5, 2017 #11 Share Posted March 5, 2017 Contact this person with your questions. vewart@ncl.com There are services that will come to your mothers house that you pay for if necessary to notarize. Link to comment Share on other sites More sharing options...
Peripatos Posted March 14, 2017 #12 Share Posted March 14, 2017 The online form doesn't even allow you to choose 2016! Link to comment Share on other sites More sharing options...
luvcruzing Posted March 14, 2017 #13 Share Posted March 14, 2017 I faxed my notarized request on February 20th and received the win/loss statement in an email on March 2nd. Link to comment Share on other sites More sharing options...
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