Urgent advice please regarding changing/cancelling/name change

[louanddave]

Hello,

 

Due to Circumstances, we need to make a change

 

Leaving March 12

 

May we do a name change? and if so, any idea of the cost?

 

May we change the date to March 19th....will fees apply

 

May one person sail as it is completely paid for....

Would any thing be refunded such as gratuities for one drink package, spa package etc?

 

All advice is very much appreciated

 

Thanks

Lou:o

[zqvol]

Hello,

 

Due to Circumstances, we need to make a change

 

Leaving March 12

 

May we do a name change? and if so, any idea of the cost? - Call this should be something you can accomplish.

 

May we change the date to March 19th....will fees apply - It will be a cancellation and a new booking. The fee will be 100% of what you have paid for the March 12th cruise.

 

May one person sail as it is completely paid for.... Yes this is not an issue,

Would any thing be refunded such as gratuities for one drink package, spa package etc? The gratuities, port fees, and any other prepaids will be refunded.

 

All advice is very much appreciated

 

Thanks

Lou:o

 

 

Notes above

[SuiteTraveler]

Name change = cancel and rebook and you loose 100%. Read the NCL Cancellation policy - a name change is a cancel and rebook according to it: https://www.ncl.com/about/cancellation-fee-schedule

 

If you go on the 19th instead of the 12th, then it is cancel and rebook and you loose - well I believe 100% at this point.

 

One person can sail - don't cancel the other one, they will be a no-show. To do this, you check them in online as normal and then when you get to the pier, you check in as normal (don't say anything about the other person) and the other person just never shows up. If you are asked about it onboard (likely they will page you) say the other person missed their flight and you have not heard from them if they got another one. Typically the person who never made the ship will be refunded port fees, taxes and the service charge. BTW, if you booked through CAS - no one cares about any of this and you can go alone and no one will care that the other person never boards the ship.

[cage keeper]

Please search this. Many people posted that they had no problem and no fees changing names.

[Demonyte]

Changing one of two main passengers' name even just days before the cruise hasn't been a problem no matter what NCL's webpage says. It becomes a cancel & rebook only if you change both names from original.

[Mac4YYZ]

Name change no problem. I have done it before with NCL. No fee.

 

Sent from my SM-T320 using Forums mobile app

[NMLady]

Name change = cancel and rebook and you loose 100%. Read the NCL Cancellation policy - a name change is a cancel and rebook according to it: https://www.ncl.com/about/cancellation-fee-schedule

 

If you go on the 19th instead of the 12th, then it is cancel and rebook and you loose - well I believe 100% at this point.

 

One person can sail - don't cancel the other one, they will be a no-show. ......

 

 

Besides the fact that this wastes ship's time at departure by paging and possibly waiting awhile, if the person has travel insurance it does not cover a "no show" whereas it might cover a cancellation depending on the coverage.

[easyboy]

https://www.ncl.com/eu/en/about-us/terms-conditions#BOOKING-CHANGES

[TrumpyNor]

https://www.ncl.com/eu/en/about-us/terms-conditions#BOOKING-CHANGES

 

Different rules regarding changes/cancellations for bookings done through NCL in Europe than for bookings done through NCL in the US....

[newmexicoNita]

as the sailing date is only a week away, there may be a charge for a name change, maybe not. A few weeks or a month away would be different. If I were you, instead of asking all of us, I would call NCL asap and talk to a supervisor, not just an agent.