Receive Email on New Sailings - Book Now (Booking System is down)

[Deptacon]

Pointless post, but I think its hilarious when I get an email that says come see our new sailings and book and I go to the Royal page and it says the Booking system is down for maint.

[Clarea]

It would be funny if it was not so painful to those who are trying to book.

[LEtue]

I agree Bob, it is almost funny how bad it is right now.

 

I was on the phone for over 50 minutes this morning making a change to a different sailing - same ship and ports. It took that long for them to correct the port fees and taxes so that the total amount matched the total amount on the website.

 

I was told that they have adopted a new procedure for dealing with discrepancies in the fees and they would no longer make adjustments to bookings - but would apply OBC once on board if I overpaid. I wasn't having any of that......