cancelation policy

[boowaaccaa]

I booked early Saver not realizing that the rules have changed since the last time I had to cancel -and there was no fee.

Of course now my hubby and I have decided to cancel and have found out there is a fee. BUT I read two different answers on the Carnival site. One said it was the whole deposit ($500) and one said it was a $50 fee, then the other $450 goes into a future cruise credit.

 

Can anyone clear the air? I have searched for the answer but can't find it. Thanks all!

[luv2trvlnow]

The rules haven't changed for Early Saver. If you had booked under another fare like past guest and cancelled before final payment you would not have a fee.

There is a $50pp fee for Early Saver cancellations. The remaining $200pp ($400 total) held for a cruise in the next 2 years.

[shof515]

This is the policy: https://help.carnival.com/app/answers/detail/a_id/3401

 

• Early Saver and Early Saver Last Call: The deposit is non-refundable at any time after the booking is made. All cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit in US dollars in the amount of the deposit less a $50 USD per person service fee. The future cruise credit must be used on a cruise within 24 months from the date of cancellation and can only be applied to your cruise fare. Any unused portion will be forfeited.
  

[boowaaccaa]

Thanks all!

[joepeka]

One thing that was not clear to me until somewhat recently is that the remainder of your deposit which is held as a future cruise credit can only be applied to the fare portion of a future cruise (as the copy-and-paste that shof515 included states). When that future cruise is booked, you still have to pay whatever the prevailing deposit rate is at that time.