talafa Posted June 6, 2017 #1 Share Posted June 6, 2017 I've been trying for 2 days to print my documents for our cruise next month but keep getting an error message. Anyone else having this issue? I've sent an email to Carnival but have not received a response yet. Link to comment Share on other sites More sharing options...
grandpawmoses Posted June 6, 2017 #2 Share Posted June 6, 2017 I haven't had a problem but I know that you can't print them until you've made the final payment. Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #3 Share Posted June 6, 2017 I haven't had a problem but I know that you can't print them until you've made the final payment. I had printed them a few weeks ago but I added some excursions so was just trying to print the new additions. I did make final payment already. :) Link to comment Share on other sites More sharing options...
coevan Posted June 6, 2017 #4 Share Posted June 6, 2017 is the error message "out of paper"? no really, what is the message Link to comment Share on other sites More sharing options...
seamusdad Posted June 6, 2017 #5 Share Posted June 6, 2017 If you already have them printed and you only added excursions, there isn't any need to reprint (unless one of the excursions was,FTTF). If you want a receipt for the excursions, just print the confirmation email. Sent from my SM-N910P using Tapatalk Link to comment Share on other sites More sharing options...
Cushing985 Posted June 6, 2017 #6 Share Posted June 6, 2017 I would change your search engine...say from Internet Explorer to Chrome or vice versa. I use Chrome and have no problems. Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #7 Share Posted June 6, 2017 is the error message "out of paper"? no really, what is the message LOL no not out of paper. Trying to get the PDF of the documents. The error message: Link to comment Share on other sites More sharing options...
coevan Posted June 6, 2017 #8 Share Posted June 6, 2017 clear your cache and cookies, should help Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #9 Share Posted June 6, 2017 If you already have them printed and you only added excursions, there isn't any need to reprint (unless one of the excursions was,FTTF). If you want a receipt for the excursions, just print the confirmation email. Sent from my SM-N910P using Tapatalk FFTF was 1 thing that was added. Link to comment Share on other sites More sharing options...
JVilleGal Posted June 6, 2017 #10 Share Posted June 6, 2017 Try a different browser Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #11 Share Posted June 6, 2017 clear your cache and cookies, should help This was the 1st thing I did yesterday. Tried it on computer at work and then later at home, get same error. :( Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #12 Share Posted June 6, 2017 Try a different browser Sent from my iPhone using Forums Tried in 3 different browsers...same error. Link to comment Share on other sites More sharing options...
seamusdad Posted June 6, 2017 #13 Share Posted June 6, 2017 FFTF was 1 thing that was added. [emoji818] Sent from my SM-N910P using Tapatalk Link to comment Share on other sites More sharing options...
MissKIA Posted June 6, 2017 #14 Share Posted June 6, 2017 I had trouble yesterday with one of mine not printing the bar code. I finally got it to work after about 8 tries. Something seems wonky lately with that. Link to comment Share on other sites More sharing options...
MikeMSD Posted June 6, 2017 #15 Share Posted June 6, 2017 I had printed them a few weeks ago but I added some excursions so was just trying to print the new additions. I did make final payment already. :) You can print everything but your boarding passes before making your final payment. I know because I printed by luggage tags back in like March for my July cruise because I wanted to play with my new luggage tag holders. I didn't make final payment until sometime in May. Link to comment Share on other sites More sharing options...
SadieN Posted June 6, 2017 #16 Share Posted June 6, 2017 At worst, Call Carnival. They can send you PDFs of your documents. Had to do that several cruises ago. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruiseman38 Posted June 6, 2017 #17 Share Posted June 6, 2017 Just printed my docs yesterday using IE as the browser with no issues or errors. Link to comment Share on other sites More sharing options...
JVilleGal Posted June 6, 2017 #18 Share Posted June 6, 2017 Did you book direct or thru a TA? Link to comment Share on other sites More sharing options...
talafa Posted June 6, 2017 Author #19 Share Posted June 6, 2017 Called Carnival tech support, it wouldn't work for her either. Finally just tried checking one of the boxes off and it worked! Had to get 3 different PDF's but whatever, I got them now! She said she had no idea what was going on. Link to comment Share on other sites More sharing options...
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