Advice Needed - Service Charge on NCL Cruise

[Skagway88]

Hi All,

 

Can someone please confirm how to avoid being charged for "Service Charge" onboard NCL cruises as I prefer tipping the staff directly.

 

The new T&C are confusing, while point #9 states that SC is included in the fare "

the service charge referred to below (subject to your election)"

point #12 states that if removed at the time of booking they whill be charged onboard. However, if you choose to remove these service charges at time of booking, they will be made payable on-board at a rate of USD$13.99 per person, per day (for mini suites and below on all ships except Norwegian Sky*).

 

In addition, I've read that NCL has a new lengthy procedure, where the Purser's desk cannot remove the SC any longer, instead a form needs to be completed (stating/claiming dissatisfaction with the service) and sent to head office in Miami. The entire process can take several weeks until the funds are refunded.

 

Any advice is highly appreciated :)

[CruiserBruce]

This is discussed extensively and frequently on the NCL board, here:

 

http://boards.cruisecritic.com/forumdisplay.php?f=107

 

Note, tipping is a very hot topic on Cruise Critic. It would be wise to read over on the NCL board exactly what happens when you remove the Service Charge, and if you then tip directly. It is likely not what you intend.

[MMDown Under]

My understanding is for all cruises which start in Australia, the service charge is included in the cost of the cruise. (Point 9) Therefore Point 12 wouldn't apply on Australian based cruises, bought in Australia.

 

You could clarify direct with NCL.