Refer-a-friend

[yags]

I referred two friends and applied to get the refer a friend OBC. That was on October 27th and have not heard a thing. I called Princess once and they told me to wait for my friends to be contacted. They have not been contacted yet. What is your experience with the refer a friend promotion? Thanks.

[Thrak]

Did your friends actually book with Princess? Have they ever booked with Princess before? It's only for those who have never sailed with Princess. If they qualify you should get the credit eventually.

[yags]

My Friends did book. Princess said they had to respond to an email sent by Princess. They still have not received the email. My friends have never sailed on Princess before where we have.

[Jezabel2924]

I would email or call Princess with their booking numbers to link their sailings to your account. I had to do that once for my credits. Your credits will not be available until they actually sail.

[yags]

I would email or call Princess with their booking numbers to link their sailings to your account. I had to do that once for my credits. Your credits will not be available until they actually sail.

 

My Friends will be going on the same cruise as ourselves in June of 2018. Are you telling me that the OBC will not appear until then? Is the OBC acknowledged by Princess prior to that?

[Jezabel2924]

We have referrred many people but have not received any of the credits until after the friends had completed their sailing. Then it was available to use on our next cruise.

[Lucky TGO]

We have referrred many people but have not received any of the credits until after the friends had completed their sailing. Then it was available to use on our next cruise.

 

That’s exactly what happened to me. I was on the same cruise with my friends. So I did not get the credit until my next cruise.

Tony

[mrpayroll]

That’s exactly what happened to me. I was on the same cruise with my friends. So I did not get the credit until my next cruise.

Tony

I referred a friend and they are going on the same cruise as I am. Shows $25.00 o.b.c. on my information.

[yags]

That’s exactly what happened to me. I was on the same cruise with my friends. So I did not get the credit until my next cruise.

Tony

Your Friends were supposed to get an equal amount. when did theirs show up?

[want2bcruizin]

I referred someone and did not get anything. When I inquired they said it was because the name I referred was not exactly as the full proper name that was on the booking.

[easyboy]

From Princess Refer-A-Friend FAQ:

Question: When can my onboard spending credit be used?

Answer: After your successfully referred guest has completed their first cruise your onboard spending credit will become available for use. If you are sailing together on the same cruise, you can both use your onboard spending credits at that time.

Question: How will the onboard spending credit be applied to my booking?

Answer: Your Referral Rewards are attached to your Princess Cruises Captain's Circle Member number. When making your booking be sure to provide your Member number, and up to five available Referral Rewards onboard spending credits will be applied to your shipboard account automatically.

Question: What if I don’t use all of my referral credits during my cruise? Can I get it refunded to me or cash it in for casino chips?

Answer: No, Onboard spending credits are not redeemable for cash and may only be used for onboard purchases that are applied to your shipboard account including, but not limited to, shore excursions, bar charges, specialty dining and hotel gratuities. Onboard spending credits of any type may not be redeemed in the casino.

Question: Can the $25 referral reward be applied as a cruise discount?

Answer: No. As Referral Rewards created after 8/20/15 are accrued and applied as a $25 onboard spending credit and cannot be applied as a cruise discount.

Question: What are my friends/relatives required to do in order to accept the referral?

Answer: In order to activate the Referral, they will need to click on the "Activate My Referral" button within the email they receive from you and successfully complete the activation form.

Question: What if I have a booking in place and then the guest I refer completes their first cruise? Does my newly activated reward automatically apply to my booking?

Answer: No, you must contact Customer Service to have your activated reward applied to your booking. This may only be done if your sailing date is after the sailing date of your referral.

Question: How do my friends/relatives get their onboard spending credits applied to their stateroom?

Answer: Upon successfully referring your friend/relative they will be assigned a Member number. At time of booking they will need to provide their Member number and their Referral Rewards onboard spending credit will be applied automatically. (This Member number will become their Princess Cruises Captain's Circle Member number once they complete their first cruise.)

Question: If I refer four of my friends who are all traveling in the same stateroom on their first cruise, can they all have their Referral Rewards onboard spending credits applied to that stateroom?

Answer: No. The Referral Rewards onboard spending credit can be applied for up to two guests per stateroom. In this scenario, only two guests can redeem their rewards and therefore, activate two of your rewards.

Question: Do Referral Rewards expire?

Answer: Yes. The referral must sail within 24 months from the date of activation. The past guest who made the referral has 24 months to sail after their referral sails. If the referral does not sail within the 24-month time period, both Referral Rewards will be invalid and will no longer appear in your Circle Savings account.

Question: What if I have questions about the Refer-A-Friend Program that have not been answered?

Answer: You may call your travel industry partner or 1-800-774-6237 to speak to a Princess Cruises representative.

[Lucky TGO]

Your Friends were supposed to get an equal amount. when did theirs show up?

 

Hi yags,

My friends received it on the cruise. There was a card in there cabin telling them about the credit. My friend received $25. and his girlfriend received the same amount. I received $50. On my next cruise...:):):)

I referred them separately. Using separate emails addresses.

Tony