Where can I find my OBC?

[inar]

is my obc written anywhere on my cruise documents e-docs or just on my TA’s invoice to me? I just wanted to confirm how much I would be getting. Thank you in advance for your help!

[Clarea]

is my obc written anywhere on my cruise documents e-docs or just on my TA’s invoice to me? I just wanted to confirm how much I would be getting. Thank you in advance for your help!

If the OBC is from the TA, it won't be on any Royal document or Royal website.

[A2Mich]

If the OBC is from the TA, it won't be on any Royal document or Royal website.

 

 

Are you sure this hasn’t changed, Bob? My TA sent me an email when I asked for a price drop match, that said we went from $100 OBC to $375. The updated invoice from her states $250 in OBC. When I go to Cruise Planner, it reflects the total of $375. Only other thought I had is that her invoice is incorrect, which is a possibility, as there is an error showing our old D1 cabin number from a sailing that we cancelled and rebooked to a different sailing. Her invoice now has the correct sailing date and ship, the correct J3 cabin category, with a D1 cabin number from a diffferent class of ship!

[Clarea]

Are you sure this hasn’t changed, Bob? My TA sent me an email when I asked for a price drop match, that said we went from $100 OBC to $375. The updated invoice from her states $250 in OBC. When I go to Cruise Planner, it reflects the total of $375. Only other thought I had is that her invoice is incorrect, which is a possibility, as there is an error showing our old D1 cabin number from a sailing that we cancelled and rebooked to a different sailing. Her invoice now has the correct sailing date and ship, the correct J3 cabin category, with a D1 cabin number from a diffferent class of ship!

Sounds like you got more OBC from Royal.

[A2Mich]

Sounds like you got more OBC from Royal.

 

I don’t know why, though. When we first switched from April Navigator to August Liberty, we were booked with $100 OBC. This past weekend, I found a price drop online and the “sale”showed $250 OBC and a $320 price drop. So, I emailed my TA on Saturday, and when she replied, she sent a revised invoice showing $250 with the new pricing. Again, her separate email stated $375, and RCI Cruise planner reflects the same $375. My original thought was that the $125 difference was from the TA, but I didn’t think that the TA’s would submit their credit to the cruise lines this far out. Maybe she simply made a mistake.