ranchette Posted December 16, 2017 #1 Share Posted December 16, 2017 Is anyone having trouble with the website? I am trying to check out ship tours and when i click on the icon it says Bad request. Link to comment Share on other sites More sharing options...
Clarea Posted December 16, 2017 #2 Share Posted December 16, 2017 People have trouble with the website all the time. Try the usual: clear cookies, clear cache, private browsing mode, different browser. Link to comment Share on other sites More sharing options...
depplep Posted December 16, 2017 #3 Share Posted December 16, 2017 I can't get into my reservation. Says it's being modified. Link to comment Share on other sites More sharing options...
Clarea Posted December 16, 2017 #4 Share Posted December 16, 2017 I can't get into my reservation. Says it's being modified. If you looked at the reservation and then just "X"'d out of the browser, then the reservation will be locked for 20 minutes or so. Link to comment Share on other sites More sharing options...
depplep Posted December 16, 2017 #5 Share Posted December 16, 2017 That's good to know. It happens a lot to me. I guess I look at my reservations too often. Link to comment Share on other sites More sharing options...
SilkySal Posted December 16, 2017 #6 Share Posted December 16, 2017 I was having trouble accessing my cruise planner but went in another way. Instead of logging in right away, I clicked on "already booked", then cruise planner, entered name, reservation number, sail date and ship, and got into it just fine that way.;) Link to comment Share on other sites More sharing options...
ranchette Posted December 16, 2017 Author #7 Share Posted December 16, 2017 Cleared history and it worked Link to comment Share on other sites More sharing options...
Clarea Posted December 16, 2017 #8 Share Posted December 16, 2017 Cleared history and it worked Thanks for reporting back. Link to comment Share on other sites More sharing options...
greenline Posted December 17, 2017 #9 Share Posted December 17, 2017 I have been having trouble also can't log into my current cruise on my computers I have but can on my Ipad. Link to comment Share on other sites More sharing options...
greenline Posted December 17, 2017 #10 Share Posted December 17, 2017 I tried the all ready booked option did not work. Link to comment Share on other sites More sharing options...
Clarea Posted December 17, 2017 #11 Share Posted December 17, 2017 I have been having trouble also can't log into my current cruise on my computers I have but can on my Ipad. Try clearing cache and cookies. Link to comment Share on other sites More sharing options...
greenline Posted December 17, 2017 #12 Share Posted December 17, 2017 Yes tried that first :(. Link to comment Share on other sites More sharing options...
greenline Posted December 17, 2017 #13 Share Posted December 17, 2017 Also tried on three different browsers. Link to comment Share on other sites More sharing options...
melissam1347 Posted December 17, 2017 #14 Share Posted December 17, 2017 If using Chrome, open an Incognito tab. That way, you don't have to lose your history. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
PigsCanFly Posted December 17, 2017 #15 Share Posted December 17, 2017 I was having similar issues since Friday. I just had my son login from his desktop and and we were able to do what I was trying to do with no problem. We were able to take advantage of a reduction on a booked excursion by canceling and rebooking at the new price. Link to comment Share on other sites More sharing options...
greenline Posted December 17, 2017 #16 Share Posted December 17, 2017 I have already tried my two desk tops I guess I can try my laptop tomorrow and see what happens. Link to comment Share on other sites More sharing options...
depplep Posted December 17, 2017 #17 Share Posted December 17, 2017 I'm in my reservation again today looking at Shore Excursions as the sale ends tonight. It tells me as my departure date is tomorrow I can't book an excursion. My departure date is February 17, 2018. I guess I had better get to packing. :( Link to comment Share on other sites More sharing options...
Clarea Posted December 17, 2017 #18 Share Posted December 17, 2017 I'm in my reservation again today looking at Shore Excursions as the sale ends tonight. It tells me as my departure date is tomorrow I can't book an excursion. My departure date is February 17, 2018. I guess I had better get to packing. :( Love that website. I'd try later today, hopefully the website regains it's senses. Link to comment Share on other sites More sharing options...
Travelling2Some Posted December 17, 2017 #19 Share Posted December 17, 2017 I was having similar issues since Friday. I just had my son login from his desktop and and we were able to do what I was trying to do with no problem.We were able to take advantage of a reduction on a booked excursion by canceling and rebooking at the new price. Be careful. I did just that a few weeks ago and found the next day that my entire cruise had been repriced. Royal's well-known (and long standing!) IT problems have become a factor for me in choosing cruise lines. It is stressful to feel that I have to "babysit" my reservation and that even changing a dinner reservation may or may not screw everything up. I like Royal's ships but the IT aggravation and the price of drink packages are what make me lean towards NCL more often than not. Link to comment Share on other sites More sharing options...
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