ozblue_7 Posted January 3, 2018 #1 Share Posted January 3, 2018 Has anyone in Australia managed to book a cruise on the celebrity website. Been trying for a week now. Been in touch with celebrity, best they can suggest is book by phone! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted January 3, 2018 #2 Share Posted January 3, 2018 Goodness, more woes with their website, I haven't tried to book anything but I have been trying off and on for around a month to register the connections party. Our cruise isn't in the system apparently. Link to comment Share on other sites More sharing options...
Pacificdaze Posted January 3, 2018 #3 Share Posted January 3, 2018 Goodness, more woes with their website, I haven't tried to book anything but I have been trying off and on for around a month to register the connections party. Our cruise isn't in the system apparently. When I couldn't register for the Connections party after several attempts, I emailed CelebrityOneTouch@celebrity.com with my request and cruise reservation information, and they replied next morning that my details had been forwarded to the relevant team member and we would definitely be included. If there is not an invitation left in our cabin on the first evening, I'll go to Guest Relations early next morning. CelebrityOneTouch were also very helpful regarding a dining room request...far preferable to an international phone call. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted January 3, 2018 #4 Share Posted January 3, 2018 When I couldn't register for the Connections party after several attempts, I emailed CelebrityOneTouch@celebrity.com with my request and cruise reservation information, and they replied next morning that my details had been forwarded to the relevant team member and we would definitely be included. If there is not an invitation left in our cabin on the first evening, I'll go to Guest Relations early next morning. CelebrityOneTouch were also very helpful regarding a dining room request...far preferable to an international phone call. Cheers, my concern is that if I cannot enrol for it, no one else can either, and you need 25 people to have the party. It is no big deal but it is a worry that so many things on their website doesn't work. All I know is that the cruise product is so much better than their website suggests.:D Link to comment Share on other sites More sharing options...
ozblue_7 Posted January 3, 2018 Author #5 Share Posted January 3, 2018 Website must be costing them money. I find myself now reconsidering and looking at other options. Seems problems are well known but seem unable to fix. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare lyndarra Posted January 3, 2018 #6 Share Posted January 3, 2018 Cheers, my concern is that if I cannot enrol for it, no one else can either, and you need 25 people to have the party. It is no big deal but it is a worry that so many things on their website doesn't work. All I know is that the cruise product is so much better than their website suggests.:D We did two Alaska cruises on Celebrity (Solstice and Millennium). Both times they had less than 25 enrolled but it still went ahead. On one about a dozen people actually showed up and the other about eight turned up. I think the reason could have been because there were many first time cruisers who were unaware of CC. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted January 4, 2018 #7 Share Posted January 4, 2018 Website must be costing them money. I find myself now reconsidering and looking at other options. Seems problems are well known but seem unable to fix. Sent from my iPad using Forums Just book through an online agency, may even pick up some extra OBC. Link to comment Share on other sites More sharing options...
ozblue_7 Posted January 4, 2018 Author #8 Share Posted January 4, 2018 As the cruise is 2 years away I want to book without cancellation fees. All the agencies I have looked at charge fees. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted January 4, 2018 #9 Share Posted January 4, 2018 As the cruise is 2 years away I want to book without cancellation fees. All the agencies I have looked at charge fees. Sent from my iPad using Forums You could try a US TA, although you may get stung with currency fluctuations. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted January 4, 2018 #10 Share Posted January 4, 2018 We did two Alaska cruises on Celebrity (Solstice and Millennium). Both times they had less than 25 enrolled but it still went ahead. On one about a dozen people actually showed up and the other about eight turned up. I think the reason could have been because there were many first time cruisers who were unaware of CC. Cheers, good to know, maybe they are aware of the site issue as they say you need a minimum of 25 for them to host a party. Link to comment Share on other sites More sharing options...
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