Contacting Carnival

[coevan]

On the Carnival website the contacts drop down only has phone numbers. I asked the rep for their email address and he said we don't have one, seriously? I wanted write a letter complaining about removing the TV network channels. He had no idea what i was talking about. I asked to speak to a supervisor and he said he was a supervisor. I then asked for his supervisor and he refused.To think that Carnival customer care is clueless about major changes like this is unacceptable. Does anyone know how to write to Carnival? Just like when they started letting kids in the adult area, enough people complained and they changes their policy. We need a voice, and obviously the phone is not the answer.

[firemanbobswife]

guestsolutionssupport@carnival.com

[coevan]

thank you so much, why was he so defensive. I wouldn't say he was rude , but firm in his response.

[firemanbobswife]

You’re welcome. No idea. I try not to call the 800 number for anything. You just never know what kind of ding dong you will end up with on the other end. You should get a response from the email although it could take a few days. Let us know what they say.

[coevan]

email sent, thanks again

[joepeka]

email sent, thanks again

Good luck. Please do report back on the outcome. :)

[teknoge3k]

You also may have better/faster response posting on their Facebook page. They're pretty good there.