Marygracie C. Posted January 6, 2018 #1 Share Posted January 6, 2018 :cool:Anyone know the name of the butler on the Dawn for 12th deck suites?Also,the concierge same deck.Thank you in advance. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 6, 2018 #2 Share Posted January 6, 2018 There is one concierge on the ship. Butlers have groups of rooms, not floors Link to comment Share on other sites More sharing options...
Marygracie C. Posted January 6, 2018 Author #3 Share Posted January 6, 2018 Thank you.We are in suite12522 on the Dawn in May.We loved the butler we had on Dawn in October so just hoping to get him again. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted January 6, 2018 #4 Share Posted January 6, 2018 There would be -3- butlers on deck 12 of the DAWN. There are 28 suites to be serviced on deck 12 - 12 on each side and the 4 owners suites forward. I recall asking the my butler on the DAWN from sailing 10/2016 how many cabins he services and was told 10. Thus the first 10 suites forward from the library on each side having a butler and the 4 owners suites and 2 either side of that (8) having a butler. The owners suites having a need for more attention than others. There is only -1- Concierge on the ship - he maybe assigned an assistant and the management of the staffing of the various service areas may relieve him of being everywhere at all times. Basically the Butler takes care of your cabin needs and may offer assistance to the Concierge who takes care of the rest - Disembarking tendering restaurant and show reservations seating and any special party meeting needs. So Marygracie C.you were in 12522 - one of the largest penthouse suites on the DAWN. I had that suite for the Fall New England B2B trip in 2016. Perfect forward location near the elevators and stairs - library close at hand. One deck up for all around viewing. If you get the same Butler and or Concierge again service will be Par Excellence they don't forget their guests ! Link to comment Share on other sites More sharing options...
Marygracie C. Posted January 6, 2018 Author #5 Share Posted January 6, 2018 Thank you.Can't wait to be on the Dawn to Bermuda again! Link to comment Share on other sites More sharing options...
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