fishywood Posted August 9, 2018 #26 Share Posted August 9, 2018 (edited) But you are no worse off than you were on the day you booked your cruise or the day before the phone call. They are $1000 worse off by declining the compromise offer made to them. An offer I presume is not routine and was only made to them because they were persistent in blaming Princess because they could not answer the phone when Princess called back. I am still totally befuddled why anyone would press for it and then turn it down. Edited August 9, 2018 by fishywood Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 9, 2018 #27 Share Posted August 9, 2018 Leaving multiple messages only hinders the process. They even advise not to in their recorded message. Link to comment Share on other sites More sharing options...
1emerald1 Posted August 9, 2018 #28 Share Posted August 9, 2018 I received an upsell from a balcony to a mini and called back as soon as I read the e-mail, and called back an hour later just in case. I kept the phone in my pocket so I would not miss a call back, and sure enough, a couple of hours later I did get the call back and wound up in a great mini. Link to comment Share on other sites More sharing options...
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