After booking and fully paid for cruise, then found it much cheaper, how you feel and

[jaitip]

Is it normal for this?

 

At the time I booked, I saw the price shown start $2600 something per person, but today I found it as $999 per person for guaranteed stateroom so it would be about $2398 per stateroom including taxes and port expenses. These are restricted fare which must fully pay at the time of booking.

If we select the room, it would be $4578 total. This is upper verandah deck

Of courses, not many rooms we can select.

But when i booked earlier, there were not these choices, even the guaranteed stateroom still start at $2600 something.

I had not seen restricted fare option at all.

Well actually the prices shown are normal price let say $2500 something but we have to select the room first and that we would see. This happens after HAL change web interface.

 

When this happen, what you can do? Or this is normal? So why should book early even if we could choose the room as you wish.

I feel unfair.

 

 

 

 

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[oaktreerb]

This is norrmal. HAL needs to fill their staterooms and to do so they will offer promotions and at this time they are offering a nonrefundable rate. After final payment they will lower their fares gradually until they have sold out their staterooms. People who have to fly a long way need to plan early for flights and can’t wait for last minute reductions.

 

Nobody feels good about it when rates are reduced after final payment (except those who can book a last minute cruise). You can still hope for an upgrade to a higher category stateroom.

 

I would only book a nonrefundable restricted fare after final payment for that particular cruise, too late for most people to make necessary travel arrangements.

[jaitip]

This is norrmal. HAL needs to fill their staterooms and to do so they will offer promotions and at this time they are offering a nonrefundable rate. After final payment they will lower their fares gradually until they have sold out their staterooms. People who have to fly a long way need to plan early for flights and can’t wait for last minute reductions.

 

Nobody feels good about it when rates are reduced after final payment (except those who can book a last minute cruise). You can still hope for an upgrade to a higher category stateroom.

 

I would only book a nonrefundable restricted fare after final payment for that particular cruise, too late for most people to make necessary travel arrangements.

 

 

 

Thank you

It is a huge different. I paid $58xx something.

I knew that price could be up and down all the time, but i never see any restricted fare option that would also be much cheaper.

What a pity!

Even i book now, it is still worth for little more expensive for airfares.

Next time I won’t book early for trips in US as I don’t need to reapply for a visa. It is valid for 10 years.

 

 

 

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[drsel]

Which ship and departure date?

[Coral]

You can contact the cruise line and see if they will upgrade you. It is worth asking the question.

 

Yes, this happens a lot.

[jaitip]

Which ship and departure date?

 

 

 

Ms westerdam, departure date is June 3rd , 2018

But i do land tour first

 

 

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[drsel]

What is your full itinerary?

[drsel]

It's $637+309 taxes per person for an inside cabin.

You also need a Canadian visa in advance

[jaitip]

You can contact the cruise line and see if they will upgrade you. It is worth asking the question.

 

Yes, this happens a lot.

 

 

Thank you

 

Yes I did contact and still wait for answer.

Some Thai people used to experience this situation before, but it is too different and at that time cost of cruising was not expensive like nowadays. He got upgrade room.

 

If it is not more than $1000 different, i could accept.

I have US and Canada visa since January. it is worth to book plane tickets even now.

 

 

 

 

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[drsel]

Ask your agent to give you the difference in onboard currency (Cruise cash)

[NEWLKAT]

that happened to me last year on Princess we were a party of 4 in an ocean view room, I actually reached out to them and was able to cancel less the cxl fee and booked 2 balcony guarantee rooms (he was able to get side by side for us) and got a 500.00 refund. You never know until you ask. Just sayin :)

[jaitip]

It's $637+309 taxes per person for an inside cabin.

You also need a Canadian visa in advance

 

 

 

Yes i also have Canada visa already.

Itinerary is D3L 14 days double denali, but name in the web is 14 night double denali, which is wrong. It is just 13 nights

 

I see only Verandah, total price is $2398 for two persons for guarantees room for restricted fares. I try to book to see total price which include all taxes already.

 

I ask HAL directly, agent in my country does not know much. I just booked via them but not helpful. Prices are the same as on the HAL web. Mostly I ask HAL directly, often the answers are different. Next time it is better to book myself.

Unlike in USA, there are a lot of agents which could give better deals.

 

 

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[drsel]

Correct

[jaitip]

Ask your agent to give you the difference in onboard currency (Cruise cash)

 

 

 

Yes

But I do not know if it can be this.

But I think my agent here cant do anything. Not helpful at all.

Like I asked her to deduct cost of transfer because I dont use it,she said I have to pay because it appears automatically when booking. But I told her that I already HAL that we can deduct.

 

 

 

 

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[drsel]

A transfer is NEVER compulsory. Change your agent or get a refund.

And Thailand is the best holiday destination in the world!!! You don't need to travel so far

[jaitip]

that happened to me last year on Princess we were a party of 4 in an ocean view room, I actually reached out to them and was able to cancel less the cxl fee and booked 2 balcony guarantee rooms (he was able to get side by side for us) and got a 500.00 refund. You never know until you ask. Just sayin :)

 

 

 

That is good.

But most of the time it is rather impossible here. That’s why i contact HAL directly. At the beginning i thought that booking with agent here is better as they know all info about cruise but not that. Also it is easier to speak Thai ^^

When i ask them i also ask HAL too to be sure.

 

I am waiting for answer from HAL.

 

Thank you

 

 

 

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[jaitip]

A transfer is NEVER compulsory. Change your agent or get a refund.

And Thailand is the best holiday destination in the world!!! You don't need to travel so far

 

 

 

Well i paid full amount already , i also check in just yesterday. You see I even check in myself ^^

 

I dont go anywhere often in Thailand, maybe when i am older and older^^ it is too hot here.

I want my mom to see Alaska. Different country different feelings.

 

I admit i am nervous to bring my mother there. Feel not ready about clothes and shoe for her. She does not want to wear closed toe shoe. But i told her you must.

 

 

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[VennDiagram]

Is it normal for this?

 

At the time I booked, I saw the price shown start $2600 something per person, but today I found it as $999 per person for guaranteed stateroom so it would be about $2398 per stateroom including taxes and port expenses. These are restricted fare which must fully pay at the time of booking.

If we select the room, it would be $4578 total. This is upper verandah deck

Of courses, not many rooms we can select.

But when i booked earlier, there were not these choices, even the guaranteed stateroom still start at $2600 something.

I had not seen restricted fare option at all.

Well actually the prices shown are normal price let say $2500 something but we have to select the room first and that we would see. This happens after HAL change web interface.

 

When this happen, what you can do? Or this is normal? So why should book early even if we could choose the room as you wish.

I feel unfair.

 

 

 

 

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This happens sometimes. The advantage to buying your cruise early, instead of waiting until a later date, is that you can arrange your time off from work, book airfare (which is often MUCH more expensive as you get closer to a sailing date), and the cruise line will not charge you more. than what you agreed to pay.

 

I've booked cruises well in advance, and sometimes the price increases a lot, but my price is locked in at the lower price. I have also experienced what has happened to you -- a big price drop after final payment date.

 

I'm sorry you feel it is unfair. :( I hope you can still enjoy the trip to Alaska with your mom <3

[VennDiagram]

I admit i am nervous to bring my mother there. Feel not ready about clothes and shoe for her. She does not want to wear closed toe shoe. But i told her you must.

 

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Your mom needs a wheelchair, right? She really should bring some closed toe shoes, but if she will NOT, bring along some wool socks that she can wear with sandals. That will be better than open toed shoes without socks. Bring several pairs of socks, if you have to -- they take a long time to dry, and there's a good chance they WILL get wet. (She is in her 80s -- it is sometimes difficult to convince older people about things....)

[ROCruiser]

I assume that it's after final payment for you at this point, correct? Otherwise, you can cancel and rebook. Unfortunately, your agent is not much of a help. Some agents can negotiate for some onboard credit, upgrades, or other perks when the price difference is huge, as in your case. I'd say call HAL and ask for some kind of compensation. It doesn't hurt to try.

[jaitip]

Your mom needs a wheelchair, right? She really should bring some closed toe shoes, but if she will NOT, bring along some wool socks that she can wear with sandals. That will be better than open toed shoes without socks. Bring several pairs of socks, if you have to -- they take a long time to dry, and there's a good chance they WILL get wet. (She is in her 80s -- it is sometimes difficult to convince older people about things....)

 

 

 

Yes but she use wheelchair sometimes, but for travelling i think most of the times because we have a long walk. She never wear it that’s why she feels uncomfortable.

 

Thank you ^^

 

 

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[jaitip]

I assume that it's after final payment for you at this point, correct? Otherwise, you can cancel and rebook. Unfortunately, your agent is not much of a help. Some agents can negotiate for some onboard credit, upgrades, or other perks when the price difference is huge, as in your case. I'd say call HAL and ask for some kind of compensation. It doesn't hurt to try.

 

 

 

 

Yes I paid all since the beginning of March. I just recheck the price again today to see how it goes and see that.

 

You are absolutely right, agents here are not much helpful. If you are Thai you would understand the way of people behave here. Seem like lazy to find the ways of help. I feel so.

 

Last night HAL replied and said that I have to contact agent I booked. It is contract between HAL and my agents. I understand this point but until now my agent is still quiet.

Not many agents here I know. Even I know I don’t feel good with them. In normal case, they are fine because problems are not arise. It is just booking and pay and they get commissions. Thai people get used to refuse with the things.

 

HAL said that i have to contact my agent , and they must call HAL for any issues.

If my agent here said no, I will try to call HAL

But my speaking and listening are bad, i might misunderstand some points.

 

I think agents in USA are more helpful , just feel so as people here said so. Not sure if it is my case. Most of agents there have restrictions for non resident to book with them, especially for Princess and HAL.

 

Thank you

 

 

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[jaitip]

I assume that it's after final payment for you at this point, correct? Otherwise, you can cancel and rebook. Unfortunately, your agent is not much of a help. Some agents can negotiate for some onboard credit, upgrades, or other perks when the price difference is huge, as in your case. I'd say call HAL and ask for some kind of compensation. It doesn't hurt to try.

 

 

 

May I ask, even we paid all, can we still cancel and rebook?

Seem like I read rules, it cant be so.

 

Thank you

 

 

 

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[mytime53]

May I ask, even we paid all, can we still cancel and rebook?

Seem like I read rules, it cant be so.

 

Thank you

 

 

 

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Did you purchase the CPP (Cancellation Protection Plan)?

[jaitip]

Did you purchase the CPP (Cancellation Protection Plan)?

 

 

 

No, I thought that I would go for sure so I did not see it was a need.

Today agent here said she would try to negotiate but not guarantee. She said mostly she did were the same type of the stateroom reduced in price, so she could negotiate. But for my case, she said it’s common that cruise would reduce price in the last minute. But I said that at the time of my booking, there should also be the restricted fare option so i could pay one go for the good price. That is even good for the cruise line.

 

Thank you

 

 

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