StrikeEagle Posted April 12, 2018 #1 Share Posted April 12, 2018 Hello everyone, Has anyone lately try the backdoor web site and successfully cancelled a cruise ? Or do I have to call RCI directly? https://secure.royalcaribbean.com/mycruises/processLogin.do Thanks Link to comment Share on other sites More sharing options...
StrikeEagle Posted April 12, 2018 Author #2 Share Posted April 12, 2018 Never mind the above question, tried to login the backdoor, don't see my cruise, try to add it, it bring me to the new web site which does not have the cancellation feature. I will have to call them to cancel it. Link to comment Share on other sites More sharing options...
gerelmx Posted April 12, 2018 #3 Share Posted April 12, 2018 If you book with a TA need to call him, if you book directly you can do in the web site or calling them. Link to comment Share on other sites More sharing options...
232271 Posted June 14, 2018 #4 Share Posted June 14, 2018 I dislike this new way as well, finally had to call. Was much nicer to be in control of all aspects! Link to comment Share on other sites More sharing options...
Big_G Posted June 14, 2018 #5 Share Posted June 14, 2018 I've never trusted their website so I always call to book or cancel. Link to comment Share on other sites More sharing options...
ONECRUISER Posted June 14, 2018 #6 Share Posted June 14, 2018 Never mind the above question, tried to login the backdoor, don't see my cruise, try to add it, it bring me to the new web site which does not have the cancellation feature. I will have to call them to cancel it. Guess I'm lucky, Back Door still work's for me. All my are cruises listed... Link to comment Share on other sites More sharing options...
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