sakura3 Posted May 3, 2018 #1 Share Posted May 3, 2018 Does anyone know if you pre purchase spa passes and then bid for an upgrade/win that bid that includes spa acess (spa mini suite or the spa haven), do you get refunded for the passes you already purchased? Link to comment Share on other sites More sharing options...
jdvmd Posted May 3, 2018 #2 Share Posted May 3, 2018 Does anyone know if you pre purchase spa passes and then bid for an upgrade/win that bid that includes spa acess (spa mini suite or the spa haven), do you get refunded for the passes you already purchased? Read something about this last week on another thread. The poster was able to go into their reservation and cancel the pre-purchased spa passes. Link to comment Share on other sites More sharing options...
zqvol Posted May 3, 2018 #3 Share Posted May 3, 2018 You can call NCL and cancel your purchase as long as you do it prior to sailing. If you don't do it until you get on board you may not be able to cancel the purchase. Link to comment Share on other sites More sharing options...
spanishguy1970 Posted May 3, 2018 #4 Share Posted May 3, 2018 I read somewhere else, that a couple bought the spa pass and then bid for the spa haven suite, their bid was accepted and the spa passes were reimbursed. Link to comment Share on other sites More sharing options...
tgloersen Posted May 4, 2018 #5 Share Posted May 4, 2018 This happened to me, we had SPA passes purchased for our MiniSuite, than we got a bid accepted for a Haven SPA suite. I was able to get a refund for the passes already purchased since this room type includes SPA already. No Problem at all. Link to comment Share on other sites More sharing options...
styme123 Posted June 26, 2018 #6 Share Posted June 26, 2018 This happened to me, we had SPA passes purchased for our MiniSuite, than we got a bid accepted for a Haven SPA suite. I was able to get a refund for the passes already purchased since this room type includes SPA already. No Problem at all. That's the same thing I was hoping for, bidding on a Haven Spa suite for Escape in Aug . Did you find that the Spa package was worth it since the Haven has their own sauna. My husband likes the steam rooms more so he's pushing for the Thermal Spa package. Link to comment Share on other sites More sharing options...
dexddd Posted June 26, 2018 #7 Share Posted June 26, 2018 That's the same thing I was hoping for, bidding on a Haven Spa suite for Escape in Aug . Did you find that the Spa package was worth it since the Haven has their own sauna. My husband likes the steam rooms more so he's pushing for the Thermal Spa package. They are different but what exactly are you looking for? The spa has several different things whether you want hot or cold or pool. Haven does have a sauna - rather lounge and never used. Are you already in Haven? Link to comment Share on other sites More sharing options...
styme123 Posted June 26, 2018 #8 Share Posted June 26, 2018 They are different but what exactly are you looking for? The spa has several different things whether you want hot or cold or pool. Haven does have a sauna - rather lounge and never used. Are you already in Haven? No, I'm not in the Haven yet ;p fingers crossed hoping I get lucky and win a bid. I have bids on 3 different Haven suites, one being the Spa. That's the one I want since it has the tub and the package. If I don't get it, I'll just by the package by itself. Link to comment Share on other sites More sharing options...
dexddd Posted June 27, 2018 #9 Share Posted June 27, 2018 Meant to say the Haven sauna is "large" not "lounge" on Escape. If you are bidding, I'd book the spa ahead of time and if you get Haven and want to cancel, then cancel. Good luck on the bid process. Link to comment Share on other sites More sharing options...
MikeBTN Posted June 27, 2018 #10 Share Posted June 27, 2018 No, I'm not in the Haven yet ;p fingers crossed hoping I get lucky and win a bid. I have bids on 3 different Haven suites, one being the Spa. That's the one I want since it has the tub and the package. If I don't get it, I'll just by the package by itself. The thermal spa package CAN sell out, so may be best to book now and then cancel if you win the spa bid. We just got upgraded to a spa haven suite and had already pre-purchased the thermal suite, called yesterday and cancelled the passes :-) Link to comment Share on other sites More sharing options...
styme123 Posted June 27, 2018 #11 Share Posted June 27, 2018 The thermal spa package CAN sell out, so may be best to book now and then cancel if you win the spa bid. We just got upgraded to a spa haven suite and had already pre-purchased the thermal suite, called yesterday and cancelled the passes :-) Congratulations! Super jealous;) Yeah I think that's a good idea to get them now. I was nervous that I would not get the spa privileges if I got the upgrade. I know with the other Haven suites you don't get the perks like the wifi etc just whatever perks you came with. If you don't mind me asking, what did you bid and where/when are you sailing? Link to comment Share on other sites More sharing options...
MikeBTN Posted June 27, 2018 #12 Share Posted June 27, 2018 Congratulations! Super jealous;) Yeah I think that's a good idea to get them now. I was nervous that I would not get the spa privileges if I got the upgrade. I know with the other Haven suites you don't get the perks like the wifi etc just whatever perks you came with. If you don't mind me asking, what did you bid and where/when are you sailing? https://boards.cruisecritic.com/showpost.php?p=56391906&postcount=4966 Link to comment Share on other sites More sharing options...
styme123 Posted June 27, 2018 #13 Share Posted June 27, 2018 https://boards.cruisecritic.com/showpost.php?p=56391906&postcount=4966 Thanks:) Link to comment Share on other sites More sharing options...
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