Points, How soon are they added?

[gilby]

We have been back from a cruise for about a month and I noticed our points have not been added and I am wondering how long it takes or when I should contact them letting them know.

[Shaded Lady]

I think I'd call Carnival- my last cruise we had credit for our cruise in our VIFP profile within a week.

[Jacktommom]

We cruised in February and didn't get credit for the longest time. I contacted carnival and apparently they made us a new VIFP profile (not sure how, it had the right number on the card). But they had to combine the profiles and then it showed up. So I would contact Carnival. This happened to a lot of people on our sailing

[Lottacruises]

Within a week for sure. Did you get the survey yet?

[BEEZALAR]

You can add the cruise yourself in on Line account

 

 

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[sgttami]

I was on the Pride 4/8 and my new points were added 2 days later..

[riffatsea]

We moved up to platinum on our last cruise. It took about 1 week for them to stop sending me e mails saying I was gold and should book another cruise to become platinum!

I called them after the first e mail like that.

I would never have waited a whole month.

[riclop]

In a couple of days.

[cajunfla]

I would only worry about it when I'm ready to book my next cruise.

[SadieN]

Make sure your card had your correct VIFP number. Last cruise got all my perks so didn’t check until I get an email congratulating me on moving up to red!

Turns out I booked without my middle name.

The call center took care of it.

 

 

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