INCHARGE Posted June 4, 2018 #1 Share Posted June 4, 2018 Hi. Has anyone used the Hub App to reserve their table for nightly dinner reservations at YTD? On John Heald’s video, he said the the Horizon would be implementing this. Apparently you choose the time on your app, and they will send it to your phone when your table is ready. So, no going to the 5th floor first to check in. It wasn’t ready on the first voyage, I don’t think. I’m wanting to know how well it is working. Thanks in advance. Link to comment Share on other sites More sharing options...
stellarose Posted June 4, 2018 #2 Share Posted June 4, 2018 so only on horizon not pride?? Link to comment Share on other sites More sharing options...
Rare shof515 Posted June 4, 2018 #3 Share Posted June 4, 2018 so only on horizon not pride?? yes, the pride does not have the technology for this Link to comment Share on other sites More sharing options...
INCHARGE Posted June 4, 2018 Author #4 Share Posted June 4, 2018 My understanding was that it was starting only on the Horizon. I’m not sure if they have added it yet to other ships. I saw a post here back in April about it being implemented, but I haven’t seen anything from anyone who used it. That’s why I posted this thread. Inquiring minds need to know. :D Link to comment Share on other sites More sharing options...
Greyhound Rescuer Posted June 4, 2018 #5 Share Posted June 4, 2018 Used it on the TA voyage and it worked great, when you are ready you open the app and let them know, and by the time you get to the Dining Room, the app has your table number. Link to comment Share on other sites More sharing options...
Rare shof515 Posted June 4, 2018 #6 Share Posted June 4, 2018 Used it on the TA voyage and it worked great, when you are ready you open the app and let them know, and by the time you get to the Dining Room, the app has your table number. how do the find the location of the table? do you just tell the table number to the wait staff at the entrance of the dinning room where is table xyz or you just walk around the dinning room? Link to comment Share on other sites More sharing options...
INCHARGE Posted June 4, 2018 Author #7 Share Posted June 4, 2018 Used it on the TA voyage and it worked great, when you are ready you open the app and let them know, and by the time you get to the Dining Room, the app has your table number. YEAH!! That’s what I was hoping to hear! Thank You so much! :) :D :) Link to comment Share on other sites More sharing options...
SNJCruisers Posted June 4, 2018 #8 Share Posted June 4, 2018 Used it on the TA voyage and it worked great, when you are ready you open the app and let them know, and by the time you get to the Dining Room, the app has your table number. Sounds great. But....is it true that the majority of the two tops for anytime dining are very close to each other all in a row? I would assume the way to avoid this would then just ask to be placed at a booth for 4 or 6. Link to comment Share on other sites More sharing options...
Rare mizLORInj Posted June 4, 2018 #9 Share Posted June 4, 2018 Sounds great. But....is it true that the majority of the two tops for anytime dining are very close to each other all in a row? I would assume the way to avoid this would then just ask to be placed at a booth for 4 or 6. Yes, the 2 tops are very close to each other. Dang--Wish I knew I could've used the app for dining table # on Horizon last week. We went to deck 5 to check in for dining, but there was a very short line and 3 or 4 people were checking people in and sending us off to the dining room. Was pretty quick. Link to comment Share on other sites More sharing options...
Greyhound Rescuer Posted June 4, 2018 #10 Share Posted June 4, 2018 Yes, you tell the hostess the table number and she takes you to the table. The two tops are close to each other, but the app allows you to state that you will share a table if you want, which is what we do. Link to comment Share on other sites More sharing options...
sealady5 Posted June 13, 2018 #11 Share Posted June 13, 2018 Used it on the TA voyage and it worked great, when you are ready you open the app and let them know, and by the time you get to the Dining Room, the app has your table number. I heard they notify you on your phone when the table is ready, is that what they do ? Also, any place on that app to request certain tables or locations ? Link to comment Share on other sites More sharing options...
Greyhound Rescuer Posted June 13, 2018 #12 Share Posted June 13, 2018 I heard they notify you on your phone when the table is ready, is that what they do ? Also, any place on that app to request certain tables or locations ? Yes, the app on your phone will notify you when you're table is ready. You cannot request certain tables or areas. Link to comment Share on other sites More sharing options...
JaniceB Posted June 22, 2018 #13 Share Posted June 22, 2018 This sounds fantastic, can't wait to use it. Link to comment Share on other sites More sharing options...
nicole9s Posted June 23, 2018 #14 Share Posted June 23, 2018 It was not working on our sailing on 5/28. I think they were testing it on the TA. Not sure if it's gone live or not yet though. Sent from my SM-G930T using Tapatalk Link to comment Share on other sites More sharing options...
iamsteph Posted June 23, 2018 #15 Share Posted June 23, 2018 It was not working on our sailing on 5/28. I think they were testing it on the TA. Not sure if it's gone live or not yet though. Sent from my SM-G930T using Tapatalk Also on the 5/28 sailing, and it was not working. Glad to know it wasn't just me :p :pI was actually hoping it would be to avoid standing in that long check-in line, but luckily the check-in lines weren't too bad this cruise (only one night was looooong). Link to comment Share on other sites More sharing options...
INCHARGE Posted June 23, 2018 Author #16 Share Posted June 23, 2018 I just asked John Heald 5 minutes ago, and they have fixed the problems they must have been having. Here is his reply: its working well now Gloria and after a few teething problems it has proven to be a great asset for the guests. I hope you get to see it again in use soon. Link to comment Share on other sites More sharing options...
JaniceB Posted June 25, 2018 #17 Share Posted June 25, 2018 Thanks Gloria! Link to comment Share on other sites More sharing options...
legsrnmom Posted June 29, 2018 #18 Share Posted June 29, 2018 I just asked John Heald 5 minutes ago, and they have fixed the problems they must have been having. Here is his reply: its working well now Gloria and after a few teething problems it has proven to be a great asset for the guests. I hope you get to see it again in use soon. Good to know! Thanks for finding that out Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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