Questions re: Deluxe Beverage Package and Internet Packages

[Carl Nival]

Hello, Loyal to Royal Cruisers!

 

I am going on my first Royal Caribbean cruise in December. I went on the web site and pre-purchased the Deluxe Beverage Package and the 2 VOOM Surf + Stream Package (2 devices).

 

What I'd like to know is how I will receive notification of these packages once I'm aboard. I'll be on Jewel of the Seas, if that makes a difference.

 

Bonus question: I booked this cruise through a travel agent. I called RCI about pre-paying the tips. They sad I need to do that through my travel agent. Does that sound right?

 

Thank you!

 

James

[Biker19]

 

What I'd like to know is how I will receive notification of these packages once I'm aboard.

 

Bonus question: I booked this cruise through a travel agent. I called RCI about pre-paying the tips. They sad I need to do that through my travel agent. Does that sound right?

You should get the VOOM login codes at check in.

 

Yes.

[theredwoodguy]

As far as your drink package, your Sea Pass Card should have a DX printed on it.

[crystalspin]

Don't use a TA but when I did, and on other lines where I have seen similar questions on CC, if you use a TA, all changes must be made through the TA. Even if it's a bigbox or mailorder agency! So ya, it sounds right, industry-wise.

[shopaholic6]

Hello, Loyal to Royal Cruisers!

 

I am going on my first Royal Caribbean cruise in December. I went on the web site and pre-purchased the Deluxe Beverage Package and the 2 VOOM Surf + Stream Package (2 devices).

 

What I'd like to know is how I will receive notification of these packages once I'm aboard. I'll be on Jewel of the Seas, if that makes a difference.

 

Bonus question: I booked this cruise through a travel agent. I called RCI about pre-paying the tips. They sad I need to do that through my travel agent. Does that sound right?

 

Thank you!

 

James

 

Last year I went on the Independence and the deal I booked included free VOOM - I was given a card with the WiFi code on it - I think that was at check in. As for the drinks package, it will show DX on your Seapass card. Happy Sailing 😊😊

[Crazycombine64]

Hello, Loyal to Royal Cruisers!

Bonus question: I booked this cruise through a travel agent. I called RCI about pre-paying the tips. They sad I need to do that through my travel agent. Does that sound right?

 

Yes, I use a travel agent and they can add the pre-paid gratuities as requested

[Carl Nival]

Thank you, everyone! I'm excited about trying out Royal Caribbean.