Suite Guest/Labadee Cabana Booking

[Shellyoder45]

I have been searching for this info in hopes someone else has already asked but can't seem to find my answers.  First time Grande suite guests, sailing in 34 days on Adventure.  We normally do Junior Suites so I'm unfamiliar with all the suite perks and inner workings.  We want to book a cabana on Labadee.  I spoke to the concierge in the Diamond Lounge when we sailed Adventure in August and he said I would receive an email after final payment to book suite amenities.  He gave me his email to follow-up if I had questions.  Final payment was in August and we haven't received any emails other than to check-in online and we're getting close to 30 days.  I didn't even see the options for Barefoot Beach on the cruise planner where they just direct you to book on the ship anyway.  Been cruising long enough to know I can't wait to book this on the ship.  I don't want to miss out since this is probably the only suite "perk" we will most likely take advantage of.  

 

My question for former suite guests is - when did you receive notification that you could book a cabana or any other suite amenity?  I sent an email three weeks ago to the Diamond Concierge at the email he gave me and haven't heard anything.  We book all sailings through the casino.  Thanks, fellow cruise friends!

[goneclear]

About one week out we got an email from the suite concierge giving all info for suite guest, breakfast in chops, cabanas and prices etc and all things suite related. This was just over a year ago and not sure if things have changed. We did the cabanas once but then they raised the prices and we found it not worth it. Suite guest beach area is very nice with their own washrooms, buffet and bar.

[George C]

Love the suite beach , great buffet , but did not see washrooms in suite area. They will bring you towels and floats for you to use. Will be back there next month on oasis. 

[tommyj4]

Email the suite concierge

 

[bowler15547]

GoneClear is correct. The Suite Concierge will email you one week out from your cruise. Just reply to this email and tell him/her you would like to reserve a cabana for Labadee and they will take care of it. They will also list out the various perks, and it will also be available in a book in your room. 

[TamaLee]

Don't wait for the formal email.  Send an email asking for a cabana and the type you'd like.  If you know the number include that as well.  If you wait until you get the formal email lots of times they are already all gone and you get put on a waiting list.  We love the Cabana's and Labadee.  

[Shellyoder45]

Awesome, thanks everyone!!  Just wanted to be sure I wasn't missing the boat (ha ha) on scheduling anything.  

[Shellyoder45]

16 hours ago, TamaLee said:

Don't wait for the formal email.  Send an email asking for a cabana and the type you'd like.  If you know the number include that as well.  If you wait until you get the formal email lots of times they are already all gone and you get put on a waiting list.  We love the Cabana's and Labadee.  

 

This is what I was worried about.  I did email almost three week ago and I haven't received a response back.  

[PerferWarmWeather]

Shelly,

I tried to book a cabana for the same cruise and was told they're sold out.

[chill6x6]

Here's what I do...

 

I always book a cabana at Nellie's Beach FIRST....just in case the Barefoot Beach cabana's aren't available once I hear from the concierge.  So far the concierge has been able to arrange the swap from Nellie's to Barefoot without any problems. 

 

BTW....I emailed the concierge back in the summer for my upcoming cruise and still haven't heard from them but I still have the Nellie's Beach cabana just in case.

[Sixtynifty]

Do you need a cabana on Suite Beach? Will be traveling with 2 young grandchildren. Have been to Castaway Cay (Disney private island) with them several times and did not need a cabana!  

[George C]

I really do not think you need a cabana , the beach was not crowded on our trip last year, beach was not crowded no problems getting chairs in sun or shade waiters beach people were great getting drinks etc. , we were only ship and on navigator, will be back there in 4 weeks on oasis. 

[Sixtynifty]

Thank you George C.

[Shellyoder45]

On 10/23/2018 at 10:07 AM, PerferWarmWeather said:

Shelly,

I tried to book a cabana for the same cruise and was told they're sold out.

 

I'm just seeing your message now.  I realize we're only 3 sleeps from boarding but here's how it all played out.

 

I sent an email on Oct 2nd requesting my specific cabana location for the November 24th sailing.  Never heard back.  Asked on here and was told to wait until a week out for the email so I tried to be patient.  Last Saturday was a week and no response to my previous email and no contact from the concierge.  On Sunday my hubby called the casino (who we book through) about something else and asked at the end about the cabana and was told they were sold out.  I got on the phone right away with Crown and Anchor and asked for a manager immediately.  I spoke to Marrissa who was fantastic and said I did everything I possibly could have and she was very sorry that the email wasn't acknowledged and that no one had been in touch.  She got to work and called me back the next day to say that the shore excursion manager would get me a cabana but it may not be the specific one I requested and I was fine with that.  That same day I received the standard email from the concierge.  I let him know the situation but it turns out he was already aware and responded back by saying he had secured me the cabana I requested the day before when he heard from Marrissa.  Turns out, he wasn't on the ship when my original email was sent.  

 

To those who say you don't need a cabana.  That's very true.  This is a special trip for us this sailing.  We're staying in a Grand Suite and would like to take advantage of being able to book this amenity as one of our suite perks.  I have spent many sailings lounging on a regular beach and eating from the regular buffet.  I'm not against it and not above it in any way.  We do not book a cabana every sailing.  Sometimes it's just nice to do the upgrades. :)  

 

Thanks for the advice!  Y'all rock!!  Happy cruising!