DiverJohn Posted November 8, 2018 #1 Share Posted November 8, 2018 After noticing this on my booking I called the pre cruise concierge desk to ask why not starting on day 1 like my last 3 cruises with Norweigan, 20 minutes later she confirmed not normal but no answer as to why. Said she will move this up the chain and contact ship via email to find out why and get back to me. Anybody have an answer as to why this is or ever had the pass start on day 3 on any other sailing with Norweigan ? Once I hear back I will post the response and results …….30 days lol Link to comment Share on other sites More sharing options...
Rare shof515 Posted November 8, 2018 #2 Share Posted November 8, 2018 Most likely, they might have some kind of maintenance work that needs to be done in that area of the ship so the section will be closed for a few days Link to comment Share on other sites More sharing options...
heelfan94 Posted November 8, 2018 #3 Share Posted November 8, 2018 It's like that on the 11/25 sailing, too. It seems odd if they need all of those days for maintenance, right? Link to comment Share on other sites More sharing options...
DiverJohn Posted November 8, 2018 Author #4 Share Posted November 8, 2018 It would be very odd that they need to close down every other week for half a week for maintenance on just this one ship, not saying impossible or wrong just very odd, perhaps someone sailing prior to us can chime in with the dates of their access starting. Would think Norwegian would know of scheduled maintenance or "partial upgrades requiring closing" as well, has been listed this way since it became available for the Dec 9 cruise. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted November 8, 2018 #5 Share Posted November 8, 2018 Is it still priced out for the whole week? or has the price been adjusted to reflect less availability? Link to comment Share on other sites More sharing options...
heelfan94 Posted November 8, 2018 #6 Share Posted November 8, 2018 5 minutes ago, Georgia_Peaches said: Is it still priced out for the whole week? or has the price been adjusted to reflect less availability? My spa pass is $249 on the 14 day cruise. I think that's the whole 2 weeks charged. Link to comment Share on other sites More sharing options...
zqvol Posted November 8, 2018 #7 Share Posted November 8, 2018 Most likely there is a typo on the information the OP is looking at, unless the OP paid a lower fee than usual. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 8, 2018 Author #8 Share Posted November 8, 2018 1 hour ago, zqvol said: Most likely there is a typo on the information the OP is looking at, unless the OP paid a lower fee than usual. Two separate sailings have the same price and the same delay in starting till the third day of cruise, if it was typo the concierge would have figured that out I would hope. The fact that it is taking over three hours to figure out would lead me to believe it has either been incorrectly entered into their website, or the spa area is undergoing some type of change little by little on a portion of each cruise instead of shutting down for 3-4 weeks at once perhaps. This way Norwegian and the spa employees still make money as opposed to closing and making zero, but that is just pure speculation at this point . Link to comment Share on other sites More sharing options...
yerdsyerds Posted November 9, 2018 #9 Share Posted November 9, 2018 I noticed the same on the 12/9 sailing, I also bought the spa pass and noticed it did not start on day 1 of the cruise. Bill Link to comment Share on other sites More sharing options...
heelfan94 Posted November 9, 2018 #10 Share Posted November 9, 2018 I'm following in case someone gets an answer. I bought this for hubby as a special treat and I really don't want to tell him, then he can't go until the third day. It's not the end of the world but I do want to know if this is correct. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 10, 2018 Author #11 Share Posted November 10, 2018 No word back yet from Norwegian, Hopefully they figure out soon. Link to comment Share on other sites More sharing options...
yankees111 Posted November 10, 2018 #12 Share Posted November 10, 2018 Sometimes what seems like it might be lands up to actually be not the case and one can be pleasantly surprised. It’s all about having a positive outlook on life. If you wish good things, good things are bound to find you!!! Link to comment Share on other sites More sharing options...
heelfan94 Posted November 12, 2018 #13 Share Posted November 12, 2018 Today it shows a different price ($334.86) but still the same start date of 11/27. If you click on it to reserve the $249 price comes up. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 13, 2018 Author #14 Share Posted November 13, 2018 Still waiting for a reply from Norwegian , will call them tomorrow when time allows. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 13, 2018 Author #15 Share Posted November 13, 2018 My price same for starting on the 11th no change like yours. Link to comment Share on other sites More sharing options...
parislady40 Posted November 14, 2018 #16 Share Posted November 14, 2018 It's similar for me on the Epic also. After I purchased the pass for a 10-day cruise for $249, my confirmation said the pass started the day after we board at .....5:01 pm!! No one has been able to explain. I would have thought it would be available after we set sail, not the next afternoon! Link to comment Share on other sites More sharing options...
DiverJohn Posted November 14, 2018 Author #17 Share Posted November 14, 2018 So I ended up calling again and the help desk says that it is a typographical error and both Pearl sailings will begin spa services on embarkation. I would guess the same for you on epic Parislady40, as long as it’s open on the sea day the girlfriend will be happy. 🌊🌊🍻 1 Link to comment Share on other sites More sharing options...
parislady40 Posted November 14, 2018 #18 Share Posted November 14, 2018 Thanks DiverJohn. I want to enjoy everything beginning to end. I have never had the spa pass in my cruises before, so looking forward to something different. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 14, 2018 Author #19 Share Posted November 14, 2018 I had never been to a spa period, got a spa mini suite so tried it because it was free, have bought the spa pass every cruise since. The tholasso therapy pool is great as are all the different saunas, you will enjoy it . Link to comment Share on other sites More sharing options...
heelfan94 Posted November 14, 2018 #20 Share Posted November 14, 2018 DiverJohn, I will try to remember to post before I leave Tampa on 11/25 if I have clarification on the spa beginning. I can't promise, though. Link to comment Share on other sites More sharing options...
DiverJohn Posted November 14, 2018 Author #21 Share Posted November 14, 2018 5 hours ago, heelfan94 said: DiverJohn, I will try to remember to post before I leave Tampa on 11/25 if I have clarification on the spa beginning. I can't promise, though. I sail on the 9th of December and am in a penthouse as well. I will be on ship early, so will post the status of the Spa as well once on board and sure either way. Link to comment Share on other sites More sharing options...
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