Cruise Manager

[pusywillow]

My cruise manger only shows my next cruise, not all the others in the future.  The form seems to have changed.

 

Is it only me?

[Shaded Lady]

I only have the one cruise booked, but I did see that the whole Cruise Manager site had changed substantially... the stuff I was looking for was all there, just in different places. I'm not sure about additional cruises (some day I'll have enough time and $$ to have several cruises booked at once!)

[shof515]

On the top left, where it says My cruise with your current cruise under the carnival header. Click on that to see your future cruises

[bbtbear]

I took a screen shot to show you where to click to see all of your booked cruises. 🙂

 

[pusywillow]

Thanks. I will try that!

 

[pusywillow]

Just had to add my other booking number. Thanks all!

[pusywillow]

31 minutes ago, Shaded Lady said:

I only have the one cruise booked, but I did see that the whole Cruise Manager site had changed substantially... the stuff I was looking for was all there, just in different places. I'm not sure about additional cruises (some day I'll have enough time and $$ to have several cruises booked at once!)

I added the second cruise when the Ultras came out.  I have never been on one and wanted to try one.  I was able to book an interior for just the fees and taxes.

[MURCOTT]

On ‎1‎/‎12‎/‎2019 at 2:03 PM, bbtbear said:

I took a screen shot to show you where to click to see all of your booked cruises. 🙂

 

Thanks so much for this. I tried everything [but this] and probably never would have thought of this. I wish they would leave things alone.

[Retired_to_Cruise]

22 hours ago, MURCOTT said:

Thanks so much for this. I tried everything [but this] and probably never would have thought of this. I wish they would leave things alone.

wait until you get into it more and find all the bugs and the things that have been taken out like the ability to print things and the addition of massive amounts of picture and advertising that has been added. The old straight forward process that gave you the ability to print something as simple as an itinerary with dates or a billing summary are gone. AND you cannot go back to the old more informative process once you get switched over. 

[bbtbear]

1 hour ago, Retired_to_Cruise said:

wait until you get into it more and find all the bugs and the things that have been taken out like the ability to print things and the addition of massive amounts of picture and advertising that has been added. The old straight forward process that gave you the ability to print something as simple as an itinerary with dates or a billing summary are gone. AND you cannot go back to the old more informative process once you get switched over. 

It may not be "straightforward," but you can print an itinerary with dates and an invoice that includes a billing summary after your online check in by selecting View/Print Docs from the online check in screen. Also, if you click on Booking and Order details from the my cruise screen, you can click on Edit Order for any of your orders for Fun shops, excursions, spa, etc. and will have an opportunity to print each of them out individually if you want. Screen shots below. Also, if you don't want to wait to print this information until you've checked in online, you can always go to the My Cruise screen and print the page that shows your itinerary using the print screen function from your web browser.

 

 

 

 

 

 

 

Edited January 22, 2019 by bbtbear

[PhillyFan33579]

The old interface was a lot more user friendly, at least from my experience so far using the new interface. 

[bbtbear]

3 minutes ago, PhillyFan33579 said:

The old interface was a lot more user friendly, at least from my experience so far using the new interface. 

agreed

[ricew001]

My Cheers was prepaid and disappeared with this new format. I called Carnival and they say they have a ticket in for it. I agree with many of you - I don't like this format at all.

[Retired_to_Cruise]

 

It may not be "straightforward," but you can print an itinerary with dates and an invoice that includes a billing summary after your online check in by selecting View/Print Docs from the online check in screen. Also, if you click on Booking and Order details from the my cruise screen, you can click on Edit Order for any of your orders for Fun shops, excursions, spa, etc. and will have an opportunity to print each of them out individually if you want. Screen shots below. Also, if you don't want to wait to print this information until you've checked in online, you can always go to the My Cruise screen and print the page that shows your itinerary using the print screen function from your web browser.

 

 

 

 

 

 

 

Check In can only be done 90 days before the cruise, and these documents are the same ones that existed on the old system just like the book excursion process, with one a couple exceptions. When you went to the Book Excursions process in old system, in each box for the port it told you if you had excursions booked for that day, doesn't do that anymore. Just says no excursions booked. When you would go to a specific excursion, if would tell you on the screen if you had booked that excursion and the day and time you had booked. Not anymore.  The only way to print your booking information before check in completion is to right click on a section and chose print. You will get every picture, every ad for you to buy additional, and no itinerary and no billing information. If you go to the billing screen and do the right click and print you get poorly laid out pages that overlaps parts, and cuts off parts. It looks like the release is pre-alpha and beta testing. Makes it difficult to track what you paid and if you can have that changed because the price may have gone down. AND, THE ITINERARY THAT PRINTS AFTER CHECK IN DOES NOT HAVE DATES ON IT, JUST  DAY AND TIMES.

Edited January 22, 2019 by Retired_to_Cruise

[bbtbear]

 

Check In can only be done 90 days before the cruise, and these documents are the same ones that existed on the old system just like the book excursion process, with one a couple exceptions. When you went to the Book Excursions process in old system, in each box for the port it told you if you had excursions booked for that day, doesn't do that anymore. Just says no excursions booked. When you would go to a specific excursion, if would tell you on the screen if you had booked that excursion and the day and time you had booked. Not anymore.  The only way to print your booking information before check in completion is to right click on a section and chose print. You will get every picture, every ad for you to buy additional, and no itinerary and no billing information. If you go to the billing screen and do the right click and print you get poorly laid out pages that overlaps parts, and cuts off parts. It looks like the release is pre-alpha and beta testing. Makes it difficult to track what you paid and if you can have that changed because the price may have gone down. AND, THE ITINERARY THAT PRINTS AFTER CHECK IN DOES NOT HAVE DATES ON IT, JUST  DAY AND TIMES.

ok. Just trying to help navigate what you actually can do now.

[beachbum53]

Apparently, some folks are a little late at the table. Here's the thread I started nearly a month ago, on Dec. 18, about this very subject:   

 

Edited January 22, 2019 by beachbum53