X going thru website alterations! Explains......

[Pier290]

Just got off the phone with Celebrity.  They are once again tweaking their website which explains why cruise planner etc wasn't working for some people.   Everything should be ironed out by Friday she said.

 

I just received an email from X last night saying we owed them money for Murano and Bev package upgrade when indeed I had already paid in OBC and have email confirmations....since they are tweaking their system it caused a GLITCH.....UGH. Which is what prompted my call to them this morning 😊

[Silkroad]

Maybe this explains why I haven't been able to transfer my recent booking to my TA. UGH is right. Everything had - finally! - been working well for me for the past several months. Now this. Thanks for the heads up. I hope your issue is resolved swiftly🙂

[yorky]

They might say Friday but past experiences show that it often never happens. Same with me past couple of weeks where you can’t access cruise planner. You would think they would actually want the money for a 6 meal speciality dining package for two.