Cancel non refundable cruise question

[cruisekap]

Hi,

 

I will be cancelling a cruise booked with a non-refundable rate.  I realize that I will lose $200 and the balance of the deposit will be refunded as a FCC.  My questions is:  Can I use the balance towards an existing booking or do I need to use it for a new booking?

 

I guess I could call and ask but I know that the CC community is much faster.

 

Thanks,

 

Kathy

[Merion_Mom]

You can use the FCC for an existing booking.

[cruisekap]

Thanks for the quick response Merion-Mom. 

[broberts]

Each person in the booking will receive an FCC for their exclusive use.

 

[cruisekap]

Perfect.  Same passengers on the cancelled and existing booking.

[ladysail2]

You were wise to ask here Cruisekap. I just went through that the other day. The C&A woman never told me all my options. She insisted that I had to book and deposit two new reservations. Then, in 6-8 weeks when my FCCs arrived by email, I could use them as payment for those cruises.   

I was reluctant to pay more money,  I did reserve two cruises, but told her I wanted a. 24-hour hold so I could clearly understand the FCC policy.  

 

I came to these boards and found out the policy. Based on the information I received, I let those cruises go away.....and will use the FCCs on an already existing booking when I receive them.  

 

This is community is the best!