Latitude level

[debgreg]

Hi, 

we are going on our second NCL cruise in November and I just noticed my latitude level says bronze but my H’s says first time even though he was with me on the last cruise ?

Thanks 

[tallnthensome]

52 minutes ago, debgreg said:

Hi, 

we are going on our second NCL cruise in November and I just noticed my latitude level says bronze but my H’s says first time even though he was with me on the last cruise ?

Thanks 

No worries, it's there ..... It's the same for my wife every time we cruise NCL . We are Silver and it always says it's her first time. It's correct once we board. 

[KateQ22003]

I would double check to make sure your latitudes number is in your reservation.

[HuliHuli]

1 hour ago, KateQ22003 said:

I would double check to make sure your latitudes number is in your reservation.

And log-in to the NCL website and confirm your past cruises are properly recorded.

[Turtles06]

13 minutes ago, HuliHuli said:

And log-in to the NCL website and confirm your past cruises are properly recorded.

 

Agreed!  OP: your husband needs to do that for his own account.  (He should create one on NCL.com if he doesn't already have one.)   Also, NCL's web site says that "We can only credit your Latitudes Rewards account with missing points for cruises taken within the last 12 months," so it's always good to check, not long after a cruise, that NCL has properly recorded your Latitudes points. 

 

[Named-Tawny]

I had that same problem when I booked last week - I gave them a call and they corrected it.  Apparently, it's a known issue with online bookings.