Highpeaklad Posted August 4, 2019 #1 Share Posted August 4, 2019 I have flights booked on Jet2 but am unable to access manage booking. The flight locator I’ve been given doesn’t start with a 2 so won’t work on the Jet2 site. I was told on the phone that Jet2 don’t give Celebrity the actual locator until 30 days before departure. It’s now 21 days and when I called Celebrity they told me to use my existing locator at Jet2.com/royalcaribbean but that link doesn’t exist or just goes to the Jet2 homepage. I don’t want to have to keep ringing them, anyone any experience with this? Link to comment Share on other sites More sharing options...
pl281 Posted August 4, 2019 #2 Share Posted August 4, 2019 Just did a quick Google Search try https://reservations.jet2.com/jet2.reservations.web.portal/start.aspx?lang=en&action=33&touroperatorcode=RCCL 1 Link to comment Share on other sites More sharing options...
LEESRE Posted August 4, 2019 #3 Share Posted August 4, 2019 2 hours ago, Highpeaklad said: I have flights booked on Jet2 but am unable to access manage booking. The flight locator I’ve been given doesn’t start with a 2 so won’t work on the Jet2 site. I was told on the phone that Jet2 don’t give Celebrity the actual locator until 30 days before departure. It’s now 21 days and when I called Celebrity they told me to use my existing locator at Jet2.com/royalcaribbean but that link doesn’t exist or just goes to the Jet2 homepage. I don’t want to have to keep ringing them, anyone any experience with this? Just use the link that has been given and you can go into your booking. We had to wait till 20 days before sailing but it does work. 1 Link to comment Share on other sites More sharing options...
Highpeaklad Posted August 4, 2019 Author #4 Share Posted August 4, 2019 4 hours ago, pl281 said: Just did a quick Google Search try https://reservations.jet2.com/jet2.reservations.web.portal/start.aspx?lang=en&action=33&touroperatorcode=RCCL 2 hours ago, LEESRE said: Just use the link that has been given and you can go into your booking. We had to wait till 20 days before sailing but it does work. Thank you. It’s not working at present but it’ll be 20 days tomorrow so fingers crossed. Link to comment Share on other sites More sharing options...
Groovybusybee Posted August 4, 2019 #5 Share Posted August 4, 2019 That link worked for me with our surname and celebrity booking ref, I’m not sure how far out but I’m sure around the 20/21 day mark. regards Debbie 1 Link to comment Share on other sites More sharing options...
Highpeaklad Posted August 12, 2019 Author #6 Share Posted August 12, 2019 Still not working and 13 days to go. I’ve emailed them to see if they can sort it. 🤞🏻 Link to comment Share on other sites More sharing options...
ScotBrit17 Posted August 13, 2019 #7 Share Posted August 13, 2019 Try this link: https://reservations.jet2.com/Jet2.Reservations.Web.Portal/whitelabellandingpage.aspx?j2tid=a9946134-13e0-473f-993f-d29063b406c9 Enter surname and make sure you use the correct reference, try your travel agent booking reference and if that doesn't work input the Celebrity reference. You should have access by now. Link to comment Share on other sites More sharing options...
Highpeaklad Posted August 13, 2019 Author #8 Share Posted August 13, 2019 41 minutes ago, ScotBrit17 said: Try this link: https://reservations.jet2.com/Jet2.Reservations.Web.Portal/whitelabellandingpage.aspx?j2tid=a9946134-13e0-473f-993f-d29063b406c9 Enter surname and make sure you use the correct reference, try your travel agent booking reference and if that doesn't work input the Celebrity reference. You should have access by now. Thanks for that, but that link just takes me to an error page. Nothing’s working and I haven’t had an email response yet. I only have a Celebrity reference as booked directly with them. It’s not the end of the world if we have to check in at the airport but thanks for trying. Link to comment Share on other sites More sharing options...
Highpeaklad Posted August 19, 2019 Author #9 Share Posted August 19, 2019 Problem finally solved. I was putting in the wrong booking reference. Every time I spoke to them (in the USA) they were telling me to input the flight reference number that appears on my edocs when what I needed to put in was the cruise booking number. Thankfully, I managed to get through to the U.K. and they put me right, I knew it must be me doing something wrong. Thanks to those above who were telling me what to do, it’s always simple when you know what you’re doing. Thanks again. Link to comment Share on other sites More sharing options...
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