Transfer from airport hotel to Ship

[bigdawgs]

We purchased transfers for our upcoming cruise  from the Hilton Airport Hotel to the port In Civitavecchia. Approximately what time does the bus/van leave the hotel? 

 

Thanks.

Larry

[Chanbre]

My answer in this thread may be relevant, although we stayed at a different hotel in Rome.

[Husky61]

On 8/10/2019 at 12:07 PM, bigdawgs said:

We purchased transfers for our upcoming cruise  from the Hilton Airport Hotel to the port In Civitavecchia. Approximately what time does the bus/van leave the hotel? 

 

Thanks.

Larry

You might get an accurate answer by calling the hotel and asking them,l.😃

[bigdawgs]

If I were in Rome right now, I would. I think I’ll call Celebrity - it’s cheaper than a call to Rome.

 

Larry

[Husky61]

16 hours ago, bigdawgs said:

If I were in Rome right now, I would. I think I’ll call Celebrity - it’s cheaper than a call to Rome.

 

Larry

The hotel may have an 800 number like 800-445-8667 or 866-238-4218.  If these are central numbers they can usually connect you direcly to the hotel.

Edited August 13, 2019 by Husky61
More info.

[WestLakeGirl]

From whom were the transfers purchased?  celebrity? Private tour operator? Hotel?

[korryp]

The transfers are done by Celebrity and not the hotel. They know nothing other than they will have buses arriving to take guests to a Celebrity ship. Had a horrible experience last year at the Crown Plaza In Rome. Missed the Concierge lunch do to the late bus arrival at the hotel.  Celebrity gave us $400 for future cruise,  paid for a fee meal in Murano and invited us to three sail a ways.

[G.M.T.]

17 hours ago, bigdawgs said:

If I were in Rome right now, I would. I think I’ll call Celebrity - it’s cheaper than a call to Rome.

 

Larry

I believe that Italy has recently introduced emails -  why not try that.

[cruisestitch]

If you bought the transfer from the hotel, get ahold of the hotel, but if you bought it from Celebrity, it’s Doubtful that the hotel would know anything about it.  

[Chanbre]

Our ticket booklet from Celebrity was 12 pages long. It contained a detailed itinerary for our entire holiday with details of transfers including their times. Part of our itinerary is shown below. I think we only received it about two weeks before the holiday. I also downloaded a copy of it (as a PDF) from the Celebrity website and was able to print it on bigger pages.

 

[bigdawgs]

Thanks. Transfers were purchased through Celebrity. I will go through the documents, as you suggested. Since we are not in Concierge class, we are not concerned with missing a welcome brunch - we usually have lunch at Oceanview. However, it would be better if the bus would pick us up around 10 or 10:30, rather than noon so that we can relax, unwind and unpack.

 

Larry