Azura October 18th

[Kendo44]

We sail a week tomorrow and after talking to my bookings agent they told me we might not get flight details until we are on board.

[Saltybutnice13]

We sail the same day and doing back to back cruises due to fly home November 16.

 

We were told exactly the same yesterday by our agent.

 

We booked Premium Economy on the day of booking this holiday and subsequently chose and

paid for seats.

 

We trust all aspects of our booking will be honoured as per email from P&O on September 23.

 

 

[Kendo44]

If we go on the cruise knowing there is no flights to get us home atol will say it’s our own fault.

then where will we be?

[Saltybutnice13]

We should be looking forward to a fantastic cruise which is only a week away.

 

Instead we are worrying how we are getting home when it's all over.

[Kendo44]

I don’t know why it’s taking so long to sort out seeing as a lot of the flights were with British Airways or tui .

 

[Son of Anarchy]

We received 2 emails today re our flights for this cruise.

 

Email 1 stated:

"Further to our previous correspondence, we write further regarding your flight arrangements. 

Firstly, thank you for your patience whilst we sourced an alternative airline for you. We are pleased to confirm that your new flight has now been confirmed and is available to view on your Cruise Personaliser from 11 October. 

You are able to review these details, as well as print your boarding pass in readiness for your holiday with us by following the below link.

https://cp.pocruises.com/login/

If you have pre-paid for your flight seats, any monies paid will be refunded and you will be able to rebook your flights seats through your Cruise Personaliser from Saturday 12 October.

For guests who have upgraded their flight, we can confirm that you will still be in the premium economy cabin on the aircraft on these new flights.
We look forward to welcoming you on board soon."

Slightly odd as our flight is with TUI.  Then about 2 hours later....

2ns wmail:

"Further to the recent correspondence you have received from us today, we are writing to advise that this was sent to you in error.

We are truly sorry that this was sent to you and would like to assure you that your flight arrangements remain unchanged and you may disregard the email that you have received.

If you have pre-paid for flight seats these have not been refunded and will remain on your booking. You can check this by going onto your Cruise Personaliser.

Once again, we would like to apologise for any inconvenience that this has caused and assure you that your flight has not been affected. 

We wish you a very pleasant holiday with us."

 

So hopefully the first email was only intended for those flying with Thomas Cook, and all should be revealed tomorrow.

Haven't cruised for almost 10 months now, only just over a week to go now,

 

 

 

[Kendo44]

6 minutes ago, Son of Anarchy said:

We received 2 emails today re our flights for this cruise.

 

Email 1 stated:

"Further to our previous correspondence, we write further regarding your flight arrangements. 

Firstly, thank you for your patience whilst we sourced an alternative airline for you. We are pleased to confirm that your new flight has now been confirmed and is available to view on your Cruise Personaliser from 11 October. 

You are able to review these details, as well as print your boarding pass in readiness for your holiday with us by following the below link.

https://cp.pocruises.com/login/

If you have pre-paid for your flight seats, any monies paid will be refunded and you will be able to rebook your flights seats through your Cruise Personaliser from Saturday 12 October.

For guests who have upgraded their flight, we can confirm that you will still be in the premium economy cabin on the aircraft on these new flights.
We look forward to welcoming you on board soon."

Slightly odd as our flight is with TUI.  Then about 2 hours later....

2ns wmail:

"Further to the recent correspondence you have received from us today, we are writing to advise that this was sent to you in error.

We are truly sorry that this was sent to you and would like to assure you that your flight arrangements remain unchanged and you may disregard the email that you have received.

If you have pre-paid for flight seats these have not been refunded and will remain on your booking. You can check this by going onto your Cruise Personaliser.

Once again, we would like to apologise for any inconvenience that this has caused and assure you that your flight has not been affected. 

We wish you a very pleasant holiday with us."

 

So hopefully the first email was only intended for those flying with Thomas Cook, and all should be revealed tomorrow.

Haven't cruised for almost 10 months now, only just over a week to go now,

 

 

 

At least you have had an email.

It’s more than I’ve had.