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Drinks & More Question

CruisinMT

By CruisinMT,
in Celebrity Cruises

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CruisinMT

CruisinMT

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First time for my wife and I cruising with Celebrity. We are on the Equinox in January. I upgraded to the Drinks and More package, and as I have been able to discern from other posts here, there will be four wine bottles delivered to my room automatically, my in-room mini bar is included and will be restocked daily (both of us purchased the package), and we each will get $50 in casino credit. My question is how do we claim the casino credit upon boarding? Is it automatic or do we have to go to Guest Services or the Casino to make sure it has been applied? Will it show up in the Celebrity app at some point? Thanks for any input! I don't want to take up space at Guest Services if it is just a matter of waiting for it to happen automatically.

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AlbertaCruisers

AlbertaCruisers

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13 minutes ago, CruisinMT said:

First time for my wife and I cruising with Celebrity. We are on the Equinox in January. I upgraded to the Drinks and More package, and as I have been able to discern from other posts here, there will be four wine bottles delivered to my room automatically, my in-room mini bar is included and will be restocked daily (both of us purchased the package), and we each will get $50 in casino credit. My question is how do we claim the casino credit upon boarding? Is it automatic or do we have to go to Guest Services or the Casino to make sure it has been applied? Will it show up in the Celebrity app at some point? Thanks for any input! I don't want to take up space at Guest Services if it is just a matter of waiting for it to happen automatically.

 

If your question is specific to the $50 casino credit, you just need to go to the cashier's desk in the Casino and they add the $50 to your card (promo play) for the machines or they give you $50 in promo chips if you want to play it on the tables.

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son3cruisers

son3cruisers

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31 minutes ago, CruisinMT said:

Yes, my question is just about the casino credits for my wife and I that are part of the upgrade to Drinks and More. Thanks for the heads up! I'll stop by the casino once they open then.

Please report back when you arrive home, if you don’t mind. ☺️

We too are first time Celebrity cruisers and hope everything goes smoothly as we too booked this new package. 

Ive read a few posts where the stateroom hosts aren’t familiar with this package (yet) and had to be reminded to continually restock the fridge, they were only given two bottles ( instead of 4) and had to show proof of the details of the package and the wine tasting passes were not in the room or on their seapass card and was missed altogether. They were also told that Is was ONE$50 casino credit and had to spend the time, again, to show proof of the package inclusions.  This was when the package was first released as reported by a few different posters. I’ve personally called customer service to make sure that , yes in fact it is $50 per person. 

I too do not want to line up at guest services asking for things to be added that should already be there or convince stateroom hosts that we purchased something . Hoping that by the time you cruise all the wrinkles will be ironed out! 

Enjoy your cruise!

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CruisinMT

CruisinMT

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Yes, I’ve seen those struggles in other posts also. I know it’s a new program so hopefully it goes smoothly by mid January. I will definitely follow up and let everyone know how it went. The only thing I hadn’t seen yet was how to claim the casino credit so I was hoping someone that had purchased the package could clarify. 

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Clock_8

Clock_8

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My wife and I are currently on the Summit and we both have the D&M package.  You will need to go to the casino desk with your sea pass and photo ID to receive the credit. Fridge is stocked daily. We received one bottle of red, and one white. We haven't tried to drink them in the MDR, as your wine by the glass is included. TIP: we have had good luck having the sommelier bring wine based on our dinner selection; maybe getting stuff that is not on the "by the glass" list? Will try to post labels of the bottles received later.

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son3cruisers

son3cruisers

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1 hour ago, Clock_8 said:

My wife and I are currently on the Summit and we both have the D&M package.  You will need to go to the casino desk with your sea pass and photo ID to receive the credit. Fridge is stocked daily. We received one bottle of red, and one white. We haven't tried to drink them in the MDR, as your wine by the glass is included. TIP: we have had good luck having the sommelier bring wine based on our dinner selection; maybe getting stuff that is not on the "by the glass" list? Will try to post labels of the bottles received later.

Thanks for the info. 

Enjoy your cruise!

 

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HFX

HFX

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2 hours ago, Clock_8 said:

My wife and I are currently on the Summit and we both have the D&M package.  You will need to go to the casino desk with your sea pass and photo ID to receive the credit. Fridge is stocked daily. We received one bottle of red, and one white. We haven't tried to drink them in the MDR, as your wine by the glass is included. TIP: we have had good luck having the sommelier bring wine based on our dinner selection; maybe getting stuff that is not on the "by the glass" list? Will try to post labels of the bottles received later.

Will you receive 4 bottles of wine?

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DebInAntigua

DebInAntigua

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We had Drinks & More on the Silhouette and the Edge. On the Silhouette, we were given casino cards in the stateroom, in an envelope. We had to take them the casino cashier. On Edge it was loaded on our seapasses automatically and we still had to go to the cashier to get chips for table play. Not sure if you have to do anything special to play slots or if we could have just gone straight to the machines with our seapass.

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CruisinMT

CruisinMT

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Yea, total cost was 63 each for 7 days, and with the casino credit and stateroom mini bar it was a no brainer. It just showed up in my cruise planner one day. I believe the week after Thanksgiving. I think I have read in some other threads that they are limiting the number of upgrades they sell on each cruise for now. Probably want to see if it works out financially for them. 

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CruisinMT

CruisinMT

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That’s the way it is supposed to work. I have read several posts about people only getting two bottles of wine between a couple, the ship trying to give only 50 casino credit total between a couple. But the terms of the upgrade are pretty clear and the the only requirement to have two people is for the free mini bar in the stateroom. Otherwise this is advertised as a per person purchase and benefit. So should get 4 bottles of wine, 100 casino credit, two wine tastings per couple.  

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jrs101

jrs101

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I’m on a four night and it’s letting me book $36 per person to upgrade for the entire trip.   So, with the $50 each for the casino, I’ve already won.  
 

We already have the 4 perks and oodles of OBC and don’t drink.  So we’ll give the wine away.  But I can’t pass a deal like this.  

Can anyone, see anywhere in the T&Cs where it won’t work?  
 

I’ll let you know how it goes. 
 

 

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mamaday

mamaday

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On 12/20/2019 at 10:34 AM, CruisinMT said:

Oh, and my cost to upgrade was 9pp pd. Not sure if that is a sale price or not.  

Is this the price if you have the premium package?  How much if you have the classic?

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