SAmome Posted March 16, 2020 #1 Share Posted March 16, 2020 I want to cancel a cruise outside the promo window, one I should have cancelled earlier due to a timing conflict with school break. Just wondered about wait times. ps There isn't a way to just cancel online is there? It's in fully refundable stage now so just looking to get deposits back. Seems like RCCL should make this relatively easy but I didn't see anywhere to click in the reservation to cancel. Link to comment Share on other sites More sharing options...
Mwins78 Posted March 16, 2020 #2 Share Posted March 16, 2020 I want to cancel a cruise outside the promo window, one I should have cancelled earlier due to a timing conflict with school break. Just wondered about wait times. ps There isn't a way to just cancel online is there? It's in fully refundable stage now so just looking to get deposits back. Seems like RCCL should make this relatively easy but I didn't see anywhere to click in the reservation to cancel. What I did was I wanted to make a new booking but also cancelled my spring break cruise so I Chose the new booking option and the lady was able to take care of both right there took all of 5 minSent from my iPhone using Forums Link to comment Share on other sites More sharing options...
depplep Posted March 16, 2020 #3 Share Posted March 16, 2020 When I called this morning about a price drop I got right through. As the day gets later, I would imagine the hold times get longer. Link to comment Share on other sites More sharing options...
molly361 Posted March 16, 2020 #4 Share Posted March 16, 2020 In the good old days you could cancel your booking right on their website SIGH!! 2 Link to comment Share on other sites More sharing options...
2flacruisers Posted March 16, 2020 #5 Share Posted March 16, 2020 (edited) You can now cancel on line....Go to their website and click on the virus update at the top of the page. Scroll down just a little and there is a sentence that say "if you can't get thru, click here, (highlighted in blue) to get the process started." Edited March 16, 2020 by 2flacruisers needed to add some info Link to comment Share on other sites More sharing options...
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