Rare ORV Posted April 23, 2020 #26 Share Posted April 23, 2020 I purchased these back in Oct of 2019. Here is what the email said, " This trip includes a Web Special award. Please keep in mind… You cannot make changes. You can cancel and reinstate your miles, but fees may apply." So while not exactly non refundable they did waive any fees, due to their recent change concerning C-19. Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted April 23, 2020 #27 Share Posted April 23, 2020 4 hours ago, dreamercruise said: Does this Penalty-free cancellation rule apply to non-refundable tickets? Please clarify rule for voluntary cancellation of non-refundable tickets. Mine were non-refundable. I got free cancellation because AA cancelled my flight. Do not think I can get full refund if I cancel the flight before AA does. I would not just accept the "advice" of anyone here, including myself. The situation is fluid and the only accurate information is the specific wording that you will find on each airline's website. What may have been the policy a week ago may now be woefully out of date. Caveat emptor. And when in doubt, follow the recommendation from this old TV show theme (at the 18 second mark): 1 Link to comment Share on other sites More sharing options...
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