Fare down, OBC up, and I didn't know

[jessencaitly]

After the last round of cancelations, I rebooked to Christmas on the Sunshine.

I owed $900 and had $500 OBC.

 

I just went in to make a payment, and now I only owe $649,  and I have $800 OBC.

 

I haven't opened or looked at this since I booked it, and most definitely didn't ask for a price adjustment.

Is this a normal thing? Do they make adjustments without saying anything?

 

I did print the documents for proof, but I'm going to pay it off at that price and savings!

[firefly333]

Nope my pvp never did a price adjustment unasked over the 10 years or so I knew her. Just say thanks and you got lucky.

[Tiger0613]

Was the canceled cruise 5 days or less? Had you only paid $250 toward the canceled cruise?  This looks like a future cruise credit of $250 + a random $1 and $300 OBC from a canceled cruise offer.

[jessencaitly]

8 hours ago, Tiger0613 said:

Was the canceled cruise 5 days or less? Had you only paid $250 toward the canceled cruise?  This looks like a future cruise credit of $250 + a random $1 and $300 OBC from a canceled cruise offer.

 

My canceled cruise was completely paid for. 

When the PVP I spoke to rebooked for me, every bit of it was accounted for on the confirmation I rec'd.

The OBC I had was $200 on a casino promo, plus the $300 cancelation OBC.

 

I have the confirmation with amounts that I received when I did the rebooking, and now I have this.  I'm baffled how it happened, but not looking the gift horse in the mouth.

[Wdet67]

It's a good possibility they booked you under the new casino offer.  My canceled cruise had $200 OBC.  I rebooked and got the $300 for rebooking and $500 from casino offer