MagnoliaBlossom Posted June 15, 2020 #1 Share Posted June 15, 2020 Called first thing this morning (my Monday morning ritual) and lo and behold there are agents who, although working from home, are authorized to make WP transactions. I was able to have my 30,000 points from a cancelled reservation returned and to do a room upgrade with a separate card. So yeh! The system has changed a little bit I that the upgrades are done by giving you a qualifying cabin, rather than picking any available cabin as I’ve done in the past. We went through four cabin offers before I found a good one, so I am a happy camper today. 1 Link to comment Share on other sites More sharing options...
HowardK Posted June 15, 2020 #2 Share Posted June 15, 2020 Can they put the points back on your credit card? Link to comment Share on other sites More sharing options...
MagnoliaBlossom Posted June 15, 2020 Author #3 Share Posted June 15, 2020 Yes, Howard, that is what I did with one card (I have three), the other card had enough points for an upgrade so I bought the upgrade with that one.76 past cruisesUpcoming:CCL Dream 8/22/2020. Western Caribbean NCL Breakaway 1/10/2021 Western CaribbeanCCL Dream 5/16/2021 Western CaribbeanNCL Star 6/27/2021 - Scotland, Norway & Iceland 1 Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted June 16, 2020 #4 Share Posted June 16, 2020 On 6/15/2020 at 9:27 AM, MagnoliaBlossom said: Called first thing this morning (my Monday morning ritual) and lo and behold there are agents who, although working from home, are authorized to make WP transactions. I was able to have my 30,000 points from a cancelled reservation returned and to do a room upgrade with a separate card. So yeh! The system has changed a little bit I that the upgrades are done by giving you a qualifying cabin, rather than picking any available cabin as I’ve done in the past. We went through four cabin offers before I found a good one, so I am a happy camper today. They were back over a week ago. I did not like the qualifying cabin thing but, free inside to Balcony so who cares. Plus I got my cancelled cruise points back. Steve Link to comment Share on other sites More sharing options...
MagnoliaBlossom Posted June 17, 2020 Author #5 Share Posted June 17, 2020 Glad to hear you had a successful exchange. I called lastMonday and was told they would be back on line on Monday the 15th. Didn’t bother checking further as I was off to camp with the grands and we don’t use electronic devices at camp unless it’s an emergency (what a peaceful week it was!)I found that as I rejected cabins there was another cabin, which was slightly better. I did originally give him my two favorite cabins, neither of which was available, but they did come up with one a few doors down and that met our criteria.Hope others are having success in getting points returned and other redemptions processed.Enjoy!76 past cruisesUpcoming:CCL Dream 8/22/2020. Western Caribbean NCL Breakaway 1/10/2021 Western CaribbeanCCL Dream 5/16/2021 Western CaribbeanNCL Star 6/27/2021 - Scotland, Norway & Iceland Link to comment Share on other sites More sharing options...
Zippeedee Posted June 18, 2020 #6 Share Posted June 18, 2020 I received my 60,000 points back into my account today. I would have much rather had the cruise but happy they took care of it. Link to comment Share on other sites More sharing options...
jsn55 Posted June 19, 2020 #7 Share Posted June 19, 2020 What is World Points? How can I read all about it? Link to comment Share on other sites More sharing options...
Zippeedee Posted June 19, 2020 #8 Share Posted June 19, 2020 1 hour ago, jsn55 said: What is World Points? How can I read all about it? The NCL MasterCard is affiliated with World Points for rewards. Link to comment Share on other sites More sharing options...
jsn55 Posted June 21, 2020 #9 Share Posted June 21, 2020 Ah, thank you Zippee. I'm too attached to my Chase Sapphire to even think about other cards. Always want to know exactly what I'm missing tho. Link to comment Share on other sites More sharing options...
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