zozza Posted October 3, 2020 #1 Share Posted October 3, 2020 I booked my cruise on the website which has now been cancelled, I’ve opted to take the credit with $600. How do I rebook, can I do it online again? Will I receive a code to use? Thanks Link to comment Share on other sites More sharing options...
firefly333 Posted October 3, 2020 #2 Share Posted October 3, 2020 (edited) 4 minutes ago, zozza said: I booked my cruise on the website which has now been cancelled, I’ve opted to take the credit with $600. How do I rebook, can I do it online again? Will I receive a code to use? Thanks I had my ta do it so he could move my money and I didnt owe a deposit. He verified the new obc was all there. 750, 600 plus 50 booking incentive and my stock obc transferred. Edited October 3, 2020 by firefly333 Link to comment Share on other sites More sharing options...
zozza Posted October 3, 2020 Author #3 Share Posted October 3, 2020 I didn’t use a TA, I just booked it myself, do you think I’m better to give them a call? Thanks Link to comment Share on other sites More sharing options...
pe4all Posted October 3, 2020 #4 Share Posted October 3, 2020 If you are nervous re-booking online just call Carnival. Whoever answers the phone will be glad to do it for you. It may take a few minutes longer to do by calling, but at least you will know everything transferred, as the person you speak with will be able to pull up your past guest # and see what is there are not there. Link to comment Share on other sites More sharing options...
phoneman69 Posted October 3, 2020 #5 Share Posted October 3, 2020 31 minutes ago, zozza said: I booked my cruise on the website which has now been cancelled, I’ve opted to take the credit with $600. How do I rebook, can I do it online again? Will I receive a code to use? Thanks Find a cruise you would like to move your cancellation too. Ship/ Date/ Cabin Via mock booking. Then call Carnival and have the person your talking to move everything and credit you for the OBC. This assures you that everything get done verses trying to get credit on website. Just be prepared to spend some time on hold. If your original booking was threw a Casino offer make sure you tell them that so they will transfer you to the Casino dept as only they can rebook you with an offer. Good Luck Link to comment Share on other sites More sharing options...
EmmasNana Posted October 3, 2020 #6 Share Posted October 3, 2020 Sorry to jump on your thread but I have a similar question. My Nov and Dec. cruises were paid in full using gift cards. I plan on taking the $600 OBC option. I do not have a cruise picked out and will likely wait until next year. Do I go ahead and opt in for that option online or just wait until I have chosen a replacement cruise? Will I get refunded(in gift cards) anything over my deposit or does the full amount just sit there attached to the booking? Link to comment Share on other sites More sharing options...
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