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6 minutes ago, prov2727 said:

Make sure you have a change of clothes in your carry on- they may hold your luggage (I speak from experience).

Good point. With a 24 hour layover luggage may not be released and just transfer to a holding area for the next flight. 

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4 minutes ago, Atlanta07 said:

Good point. With a 24 hour layover luggage may not be released and just transfer to a holding area for the next flight. 

Yup- 3 day delay in Dallas with no luggage. Was really glad I packed night clothes and a tooth brush in my carry on.

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New deal from NCL -

Let us book your flights without any input from you!
If you don’t care when you fly, where you fly through, how many stops you make or how long your layovers are, have we got a deal for you.

Trust us, you’ll save money, although we can’t tell you what it will cost right now. 🙄🙏🥺🤬😮

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On 10/24/2022 at 12:48 PM, Diann24 said:

 

 

 

Has anyone used NCL's Buy One Get One Free airfare and been given direct flights? 😎✈️

 

 

Or at least a decent flight with only one short stopover? 

 

 

I am an optimistic person hoping to hear lots of good responses! 🙂

 

 

Yes. DC to Miami in September 2021, we paid $199 for two people and got nonstop flights both ways.

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30 minutes ago, prov2727 said:

Make sure you have a change of clothes in your carry on- they may hold your luggage (I speak from experience).

 

25 minutes ago, EvanBedar said:



A great tip, but seriously ... if they hold your luggage you have bigger problems than what you're going to wear.

 

I want to contact them about the 24 hour delay but im worried their resolution would be to put me on an 8hr  non-direct flight to LAX so i have a smaller layover between connecting flights 

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On 10/21/2022 at 9:20 AM, fredflint said:

I have chosen the NCL BOGO for my upcoming trip and I know I saved money since it is a cruise from Lisbon to Rio de Janeiro, I could not book both flights for 450.00/pp.  The flights we have are not perfect but we got a 3 day deviation for out flight out

 

Just to confirm- does your deviation give you 3 days on the ground in Rio?   Or departs 3 days prior to embark?

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On 10/24/2022 at 12:48 PM, Diann24 said:

 

 

 

Has anyone used NCL's Buy One Get One Free airfare and been given direct flights? 😎✈️

 

 

Or at least a decent flight with only one short stopover? 

 

 

I am an optimistic person hoping to hear lots of good responses! 🙂

 

 

we flew from ATL To LAXwith a plane change in PHX. Seamless. our flight home was direct. We dismebarked and had about a two hour wait at the airport on our return flight. It was not a bad experience for us. 

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We did the BOGO air PIT to MIA for Bliss NYE 2022 cruise. 65 days out and got our air reservations today. We are east coast flying into east coast so I expected to get non stop flights especially considering we chose not to deviate. Very pleased with this flight schedule.  Airfare has fluctuated over the last few months. At the time we booked the cruise a roundtrip air ticket was $1000/pp if booked direct. They have since dropped a bit but overall we saved about $300-500 total, I can live with that. I hope this puts anyone's mind at east flying domestic out of an airport that offers non stop options to cruise ports.

Edited by shortigal9
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4 hours ago, shortigal9 said:

We did the BOGO air PIT to MIA for Bliss NYE 2022 cruise. 65 days out and got our air reservations today. We are east coast flying into east coast so I expected to get non stop flights especially considering we chose not to deviate. Very pleased with this flight schedule.  Airfare has fluctuated over the last few months. At the time we booked the cruise a roundtrip air ticket was $1000/pp if booked direct. They have since dropped a bit but overall we saved about $300-500 total, I can live with that. I hope this puts anyone's mind at east flying domestic out of an airport that offers non stop options to cruise ports.

We are also flying out of PIT in January with a one day deviation before the cruise. May I ask what airline you are booked on?

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We are sailing with NCL for the first time in April on Prima. We've been on lots of RCL and X cruises, and I've always booked our flights separately but this deal was too good to pass up: two passengers return Toronto->New York for only CAD$222. Best I could find is about CAD$800, so saving about $600. 

NCL will be hard-pressed to find an itinerary with a connecting flight. There're dozens of daily direct flights between YYZ and LGA/NWK/JFK. I don't care which NYC airport, either, because I have the transfers and hotel covered through NCL as well. 

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I normally book my own air but decided to try NCLs BOGO for our Christmas cruise out of NOLA.  The fare from Edmonton Canada was 1260 Cdn with them for the two of us.  I looked at the same routing that they sent me today on my own just now.  1970 per person!  Air Canada Edmonton to SFO and United to NOLA.  Home AC all the way via Toronto.  Great flight times and the longest layover is 2 1/2 hrs in TO on the way back.  Guess I just got very lucky on this one.

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  • 2 months later...

After reading all of the reviews and comments with NCL Air, especially in regard to their BOGO - I thought some might be interested in my recent experience. I will try to just be as factual as possible and attempt to remove emotion etc. so you can make the best decision for you regarding NCL Air and their BOGO offer. 

 

I booked a cruise the beginning of September 2022 leaving January 1, 2023 out of San Antonio (Santiago) Chile and returning from Buenos Aires, Argentina - 14 day cruise.

 

I did elect the BOGO and my gateway (departure and return) city was Orlando. I did a two day deviation - meaning I would arrive and depart two days before / after the cruise and did receive a $50 credit for the deviation. The total cost of the BOGO was $1350 for airfare. 

 

In looking up pricing for the air - The price was indeed cut in half compared to what I would get through common carriers for economy class. 

 

I did receive the air confirmation the beginning of November and I will say it looked like someone was angry when they booked the flights - especially the return. 

 

Our schedule was:

12/29 - 

MCO - MIA - Delta

MIA - SCL - Latam

 

1/17 -

EZE - LIM - Latam

LIM - MIA - Latam

MIA - MCO - Delta

 

Flights are what they are and that is what we signed up for and we got the savings so not much to complain about in reality. All is fine - we went online and booked seats for the two Delta flights without a fee, and then went to Latam and paid for seats (rather than being assigned random seats) in the amount of $300.

 

All is fine until the end of November - when our flights disappeared from the Delta website. I called Delta and they confirmed that I am not on any flight those days and although they can see some record, it looks like it was canceled by the agent. I called NCL and then NCL asked me to call Latam. I called Latam and they said all is fine - just trust the process and you'll be okay in a few days. A few days later I called NCL again - since they are they agent that booked the flight. They said that their computer shows all is good so it must be but give it a day or so. I call back two days later to NCL where they direct me to call Latam. Latam tells me to call Delta. Delta says I should call Latam or NCL but they are out of it.

 

I call NCL back and have to go through all the same things I did above. I was asked if I had insurance for the trip - as if that would be acceptable in the event the flight was indeed a problem. I convince the NCL rep to pick up the phone and CALL DELTA to see that I'm not crazy. She does with lots of hesitation and then says that okay...so there is a problem. It looks like there is a schedule change and that is the issue but it should be resolved in 5 days or less. Now you know as well as I do if you are a frequent traveler - if a schedule change happens your flight just doesn't disappear. You get the new flight info and then hopefully it works with your schedule, but it just doesn't drop from existence. 

 

So now we at December 9 and my flight leaves in 20 days - plenty of time, however at this point I've already been on the phone at least 10 hours and still no resolution. The wait time to speak with someone at Latam...1 hour minimum hold time. 

 

On Dec 15 - I call again - nothing has changed and no updates. 

 

At this point, I give up and book refundable tickets through Delta. I figure if I'm going to trust the process - I'm going to do so with some security that I won't miss my 14 day cruise. 

 

We call again a few days later to NCL and they ask me to call Latam. I let them know that I didn't book with Latam - I booked with them, they are my agent and they need to get to the bottom of this. We speak with a supervisor who then explains that she wouldn't take the chance to book with the BOGO program - obviously doesn't make us feel great. So we hang up and call the concierge hotline since we are in a suite - explain everything to them and mostly just see if anything can be done to get a refund of the flight - that we've booked our own at this point. We don't trust them or the process. Not sure what was said or we just finally spoke with someone competent but about 10 minutes later we get a call from the Director of Escalations. Went through the process with him, and he got it - understood the issue with the first leg, and also realized that if we miss that first leg, all other legs of the flight would be canceled. 

 

He and his team were amazing and within about 2 hours our flights showed back up on Delta. 

 

Confident at this point that we had a contact and flights showing, we canceled our refundable flights - even though they offered a much better schedule, we would have lost the BOGO price of $1350 on top of the flights we paid for of another $2550. 

 

So flights there were fine - no issues and Latam other than a bit chaotic with boarding was fine (from Miami). Meal on the plane was fine. The flight started with Delta so we had no issues getting all of our tickets and checking our bags etc. 

 

Return flight - we check in WAY early which is great. We were then slapped with a $240 price per bag to check our bags - which of course we didn't have on the inbound flight as it was with Delta and they don't charge a baggage fee for international flights. We checked one bag each - so two bags - $480 plus international CC charges. There was no other option other than not getting our bag checked. We then had to go to a separate line to pay the fee or the bags wouldn't be released to the aircraft. 

 

Ultimately as you can see from the above we wish we would have just booked our own flights at the $2550. We would have been able to book our own flights with better schedules, not had 15+ hours of phone calls and frustration and in the end we didn't save all that much money. We had $850 of increased costs from the original $1350 we paid. Had NCL booked us with the first leg with Latam that price would be an additional $550. So we actually saved total $500 in our scenario...not worth it to me, but you make your own decision.

 

NCL Air is not an advocate - they are a booking service ONLY. They will step in if you demand assistance but will always defer you to someone else rather than taking care of the issue. 

 

Thanks and happy travels!

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