disudds Posted October 19, 2023 #1076 Share Posted October 19, 2023 Has anyone else had trouble finishing their medical documents? We've tried several times and never get the email response that is supposed to happen. Without the email response, we also do not have a form for our doctor to complete. We've contacted Viking guest services but haven't heard a solution yet. Link to comment Share on other sites More sharing options...
mgatc Posted October 19, 2023 #1077 Share Posted October 19, 2023 We had all kinds of problems with this. We had to resubmit a couple of times. Our poor doctor probably got tired of hearing from us. This is something they really need to work on. Try resubmitting. Link to comment Share on other sites More sharing options...
Mike07 Posted October 19, 2023 #1078 Share Posted October 19, 2023 From: No-Reply Vikand via Smartsheet <automation@smartsheet.vikand.com> SUBJECT: Step 1 of 2 completed: Action required to complete your medical screening form Dear Thank you for completing the first step of your medical screening form with Vikand, Viking's medical partner. A PDF of your medical report is attached. Your Submission ID is xxxxxxxxxxxx. Next step: Medical screening by a doctor Option 1: Book with a Vikand Online Doctor at https://vikandmedical.com/viking-welcome . Share your Submission ID with the Vikand Doctor using the chat function in the online consultation, and they will take care of the rest. Option 2: Book with your local doctor. Share your Submission ID and the following link to your local doctor: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx By accessing the link, your doctor will be able to complete the form online. Option 3: Download and print a hard copy of the doctor’s section of the form (see PDF icon at the bottom of the page). This link will only work for 14 days. Ask your doctor to complete a hard copy of the form, scan it, and upload it via https://vikandmedical.com/viking-welcome/ Please note that medical screening by a doctor (including the form submission) must be completed at least 30-45 days prior to your departure date. Once we have received the medical screening report, we will complete the review process and notify you directly about the results. If you have any questions, please contact us via guestservices@viking.com We’re happy to help. Yours sincerely, VIKAND Solutions VIKAND is committed to protecting Medical Screening Forms in accordance with privacy laws and ensures the data is used only for the purpose for which it was intended, review of Medical Screening Forms. Link to comment Share on other sites More sharing options...
Mike07 Posted October 19, 2023 #1079 Share Posted October 19, 2023 1 hour ago, disudds said: Has anyone else had trouble finishing their medical documents? We've tried several times and never get the email response that is supposed to happen. Without the email response, we also do not have a form for our doctor to complete. We've contacted Viking guest services but haven't heard a solution yet. It's from Vikand. It may be in spam. But, I've done it twice (b/c the form expires if you don't download and print it out), and both times it arrived within minutes of submission. Link to comment Share on other sites More sharing options...
HHI Cruiser1 Posted October 19, 2023 #1080 Share Posted October 19, 2023 Has the process changed again? We just printed out blank form and wrote in the answers, then Doc reviewed and signed. Then just use your cellphone to take pictures of each page and upload those for Viking's review. Link to comment Share on other sites More sharing options...
Mike07 Posted October 19, 2023 #1081 Share Posted October 19, 2023 Just now, HHI Cruiser1 said: Has the process changed again? We just printed out blank form and wrote in the answers, then Doc reviewed and signed. Then just use your cellphone to take pictures of each page and upload those for Viking's review. That should work, too. (Don't know where the blank form is, but I'm sure it's somewhere) Link to comment Share on other sites More sharing options...
Frenchberet Posted October 19, 2023 #1082 Share Posted October 19, 2023 8 minutes ago, HHI Cruiser1 said: Has the process changed again? We just printed out blank form and wrote in the answers, then Doc reviewed and signed. Then just use your cellphone to take pictures of each page and upload those for Viking's review. That’s exactly what we did, no issues. Link to comment Share on other sites More sharing options...
disudds Posted October 19, 2023 #1083 Share Posted October 19, 2023 2 hours ago, HHI Cruiser1 said: Has the process changed again? We just printed out blank form and wrote in the answers, then Doc reviewed and signed. Then just use your cellphone to take pictures of each page and upload those for Viking's review. I think maybe the process has changed. The form is an online questionnaire with no option to download. I suppose we could print it once we fill it out, but I'm not sure what good that would do. There is no doctor form and no mention of a doctor on the form. Are you saying the doctor just signed off on what you filled in? We can do step ! and 2, but we do not get an email and have nothing for the doctor to fill out. Between my husband and myself, we have submitted 7 times. Link to comment Share on other sites More sharing options...
VLC1513 Posted October 19, 2023 #1084 Share Posted October 19, 2023 We are on the Polaris next week and I am wondering if there is any outer wear provided by Viking. I am wondering what I need to bring for wet or cold weather. Any tips appreciated. Link to comment Share on other sites More sharing options...
Rare OneSixtyToOne Posted October 19, 2023 #1085 Share Posted October 19, 2023 10 minutes ago, VLC1513 said: We are on the Polaris next week and I am wondering if there is any outer wear provided by Viking. I am wondering what I need to bring for wet or cold weather. Any tips appreciated. They provide boots and waterproof pants for the expedition equipment. If going to Antartica, you also get a parka. The boots and pants are pretty bulky, only good for riding the toys. 1 Link to comment Share on other sites More sharing options...
Bradymom23 Posted October 19, 2023 #1086 Share Posted October 19, 2023 They also recommended water proof mitts for when you’re on the boats. A few people didn’t bring them and they said they could give them something to use. Make sure you bring sunscreen and sunglasses for when you’re on the little boats Link to comment Share on other sites More sharing options...
tullbja Posted October 20, 2023 #1087 Share Posted October 20, 2023 5 hours ago, OneSixtyToOne said: They provide boots and waterproof pants for the expedition equipment. If going to Antartica, you also get a parka. The boots and pants are pretty bulky, only good for riding the toys. Do they have parkas to borrow if not going to Antarctica? Link to comment Share on other sites More sharing options...
Rare OneSixtyToOne Posted October 20, 2023 #1088 Share Posted October 20, 2023 4 hours ago, tullbja said: Do they have parkas to borrow if not going to Antarctica? No. Link to comment Share on other sites More sharing options...
tullbja Posted October 20, 2023 #1089 Share Posted October 20, 2023 5 hours ago, OneSixtyToOne said: No. Thank you. There have been so many different answers on this question. Link to comment Share on other sites More sharing options...
disudds Posted October 20, 2023 #1090 Share Posted October 20, 2023 I guess Viking figured that they had a problem with the medical forms because today we received an email from Viking pointing out that we had not completed our medical forms. So, we tried one more time and it seems to have worked. Problem solved. Thanks everyone for your input! 1 Link to comment Share on other sites More sharing options...
WAVTAM Posted October 22, 2023 #1091 Share Posted October 22, 2023 On 10/20/2023 at 9:06 AM, disudds said: I guess Viking figured that they had a problem with the medical forms because today we received an email from Viking pointing out that we had not completed our medical forms. So, we tried one more time and it seems to have worked. Problem solved. Thanks everyone for your input! I'm a retired physician and have submitted three times with reply receipt. Never heard from them. I have printed and filled out the forms and just told quest services that I will have in hand when boarding. 1 Link to comment Share on other sites More sharing options...
emileg Posted October 26, 2023 Author #1092 Share Posted October 26, 2023 On 10/22/2023 at 10:06 AM, WAVTAM said: I'm a retired physician and have submitted three times with reply receipt. Never heard from them. I have printed and filled out the forms and just told quest services that I will have in hand when boarding. You are in good company. The non-recognition of medical form submission appears to be an ongoing problem for Viking expedition passengers, including two years ago when we were supposed to take the Octantis to Antarctica, but were quarantined in Miami due to a false positive Covid test. From other social media sites, I hear the problem is widespread. Link to comment Share on other sites More sharing options...
CharTrav Posted October 28, 2023 #1093 Share Posted October 28, 2023 Just a heads-up -- the Viking Expeditions schedule has been extended into February 2026. 1 Link to comment Share on other sites More sharing options...
minnow76 Posted October 29, 2023 #1094 Share Posted October 29, 2023 On 9/13/2023 at 5:19 PM, FLORIDA FLOUNDER said: No, no luggage fee. We checked 2 bags each. Florida Flounder, do you remember what kind of luggage restrictions were on the charter flight? My husband and I are going on the 12/29/23 sailing of Octantis, and our itinerary shows Felix Airlines as the carrier. The only thing I've found about them online is that they are based in Yemen and they have a restriction of basically two carry-on size bags. Any insight you can give would be helpful, as my husband loves to just take a big bag and throw whatever he feels like into it. Information from a source NOT me might actually sway him! We're from the Tampa Bay area, so any tips to dwellers of heat and humidity would be welcome, too! Link to comment Share on other sites More sharing options...
Mike07 Posted October 29, 2023 #1095 Share Posted October 29, 2023 (edited) 3 minutes ago, minnow76 said: Florida Flounder, do you remember what kind of luggage restrictions were on the charter flight? My husband and I are going on the 12/29/23 sailing of Octantis, and our itinerary shows Felix Airlines as the carrier. The only thing I've found about them online is that they are based in Yemen and they have a restriction of basically two carry-on size bags. Any insight you can give would be helpful, as my husband loves to just take a big bag and throw whatever he feels like into it. Information from a source NOT me might actually sway him! We're from the Tampa Bay area, so any tips to dwellers of heat and humidity would be welcome, too! It's a Viking charter so there should be no fees or restrictions. Though people have noted weight limits on some of the pre and post cruise extensions because they're likely using small planes. To my knowledge, everybody on that Felix plane should be a Viking customer. It's a 737 so I don't think you'll hit weight on it. Edited October 29, 2023 by Mike07 Link to comment Share on other sites More sharing options...
minnow76 Posted October 29, 2023 #1096 Share Posted October 29, 2023 Just now, Mike07 said: It's a Viking charter so there should be no fees or restrictions. Though people have noted weight limits on some of the pre and post cruise extensions. To my knowledge, everybody on that Felix plane should be a Viking customer. It's a 737 so I don't think you'll hit weight on it. Mike, thanks for your quick and helpful reply. Although I'm probably not going to tell my husband what you said. 🙂 1 Link to comment Share on other sites More sharing options...
Mike07 Posted October 29, 2023 #1097 Share Posted October 29, 2023 2 minutes ago, minnow76 said: Mike, thanks for your quick and helpful reply. Although I'm probably not going to tell my husband what you said. 🙂 I would be curious if Viking has an upper limit of how many checked bags you can do, but likely nobody has taken full advantage of it either. Since it's a charter, I would guess the airline gets the same fee whether everybody brings a carry on and zero check ins or everybody has two check ins. Link to comment Share on other sites More sharing options...
minnow76 Posted October 29, 2023 #1098 Share Posted October 29, 2023 3 minutes ago, Mike07 said: I would be curious if Viking has an upper limit of how many checked bags you can do, but likely nobody has taken full advantage of it either. Since it's a charter, I would guess the airline gets the same fee whether everybody brings a carry on and zero check ins or everybody has two check ins. Well, I'm DEFINITELY not telling my husband about your curiosity. He might see it as a challenge! 😛 Hmmmm...there's always a risk, I think, if you check bags in. We didn't even fly for one cruise, and my husband's bag took a different vacation than we did. But there is something to be said about letting someone else deal with your bags! I'll report back what our experience is! Link to comment Share on other sites More sharing options...
minnow76 Posted October 29, 2023 #1099 Share Posted October 29, 2023 Another question for Antarctica passengers: what is the laundry situation? I see that there are self service launderettes onboard; is there special detergent to purchase onboard or should I bring something along? How easy or difficult is it to use those facilities? Thanks in advance for your insight! Link to comment Share on other sites More sharing options...
Mike07 Posted October 29, 2023 #1100 Share Posted October 29, 2023 (edited) 1 hour ago, minnow76 said: Another question for Antarctica passengers: what is the laundry situation? I see that there are self service launderettes onboard; is there special detergent to purchase onboard or should I bring something along? How easy or difficult is it to use those facilities? Thanks in advance for your insight! Edit.... Apparently use Viking provided detergent. From my understanding, the detergent is included.... Edited October 29, 2023 by Mike07 1 Link to comment Share on other sites More sharing options...
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