Email to HAL

[shanni-shanni]

I have found that my email to HAL have been ignored. No answer at all.

 

Anybody else have the same experience?

 

Tom

[JazzyV]

What department did you email?

When I was trying to find out about a cancelled cruise, I got no response to the guestrelations@hollandamerica.com emails I sent, but heard back the next day when I emailed reservations_submit@hollandamerica.com.

[highscar]

After using the same password for 12 years Holland America reflected  it.  I questioned that and the reply instructed me how to change my password.  What’s up.  

[highscar]

After using the same password for 12 years Holland America reflected  it.  I questioned that and the reply instructed me how to change my password.  What’s up.  

[highscar]

Sorry they rejected my password. 

[1ANGELCAT]

Try officeofthepresident@hollandamerica.com

[shanni-shanni]

1 hour ago, JazzyV said:

What department did you email?

When I was trying to find out about a cancelled cruise, I got no response to the guestrelations@hollandamerica.com emails I sent, but heard back the next day when I emailed reservations_submit@hollandamerica.com.

I did sent them to

guestrelations@hollandamerica.com

 

But what different does it make? It is still one of their department.

 

Tom

[Mary229]

I use the contact form on the website even though the options given are not what I am writing about.  I put in the first line - Please forward to the correct department

 

I always get a response within 48 hours, it was quicker before covid.