MISSGJ Posted April 20, 2021 #1 Share Posted April 20, 2021 Hi everyone, The price of my cruise has reduced. Will MSC price match due to the drop like some other lines? Link to comment Share on other sites More sharing options...
cellfree Posted April 20, 2021 #2 Share Posted April 20, 2021 Try calling an MSC Agent - not sure what the official line is but I have had luck when a cruise price dropped - just make sure you have “all your ducks in a row” - some Agents aren’t as good as others. Link to comment Share on other sites More sharing options...
MISSGJ Posted April 20, 2021 Author #3 Share Posted April 20, 2021 Thank you for your reply. I’m calling now. Have you had luck with a refund or upgrade? Link to comment Share on other sites More sharing options...
phissy Posted April 20, 2021 #4 Share Posted April 20, 2021 MSC has always "claimed" that their cruise fares do not go down. Our experience has shown otherwise. When we found 5+5 discount for a cruise booked within 1 week, they claimed that was not a legitimate discount, according to their Master List. Now, that cruise is listed for 5+10 Voyagers Sailing, and I am sure if I call, they will tell me again, it is not on the Master List, therefore not available. Link to comment Share on other sites More sharing options...
cellfree Posted April 20, 2021 #5 Share Posted April 20, 2021 57 minutes ago, MISSGJ said: Thank you for your reply. I’m calling now. Have you had luck with a refund or upgrade? Upgrade - no. Refund - most recently I booked a 5+5 and two days later it went to 5+10 and I did get the difference credited with an MSC Agent. Link to comment Share on other sites More sharing options...
MISSGJ Posted April 20, 2021 Author #6 Share Posted April 20, 2021 (edited) 49 minutes ago, phissy said: MSC has always "claimed" that their cruise fares do not go down. Our experience has shown otherwise. When we found 5+5 discount for a cruise booked within 1 week, they claimed that was not a legitimate discount, according to their Master List. Now, that cruise is listed for 5+10 Voyagers Sailing, and I am sure if I call, they will tell me again, it is not on the Master List, therefore not available. Thank you for your reply! I really thought booking at the same price as the day they released, they wouldn’t go down. I was wrong. Edited April 20, 2021 by MISSGJ Link to comment Share on other sites More sharing options...
MISSGJ Posted April 20, 2021 Author #7 Share Posted April 20, 2021 11 minutes ago, cellfree said: Upgrade - no. Refund - most recently I booked a 5+5 and two days later it went to 5+10 and I did get the difference credited with an MSC Agent. Thanks for the info! I booked 6 days ago and today the price has dropped by £57 per person. The very nice lady on the phone said that she can ask for a price match by sending a request and someone will call me back. She did offer me an upgrade (oceanview to balcony) but for the same difference in price that’s online. Link to comment Share on other sites More sharing options...
drsel Posted April 24, 2021 #8 Share Posted April 24, 2021 On 4/20/2021 at 11:21 PM, MISSGJ said: Thanks for the info! I booked 6 days ago and today the price has dropped by £57 per person. The very nice lady on the phone said that she can ask for a price match by sending a request and someone will call me back. She did offer me an upgrade (oceanview to balcony) but for the same difference in price that’s online. Check the prices on the MSC USA website or use a US travel agent to get much better prices Link to comment Share on other sites More sharing options...
MISSGJ Posted April 24, 2021 Author #9 Share Posted April 24, 2021 15 minutes ago, drsel said: Check the prices on the MSC USA website or use a US travel agent to get much better prices Will do in future. Thank you. Link to comment Share on other sites More sharing options...
phissy Posted April 24, 2021 #10 Share Posted April 24, 2021 Our November YC showed up on 5+5 Voyagers Discount page. Emailed TA and he was able to get our booking repriced. The $400 OBC offer is now expired, as of April 21. I guess it would have been nice if I caught it a few days ago but, I will take any discount I can get. Link to comment Share on other sites More sharing options...
drsel Posted April 24, 2021 #11 Share Posted April 24, 2021 In addition to the extremely low rates, 5 + 5% discount and onboard credit for Voyagers club members on the US site; the US travel agents will also give you 8 to 10% of their commission as an additional discount. Link to comment Share on other sites More sharing options...
MISSGJ Posted April 24, 2021 Author #12 Share Posted April 24, 2021 3 hours ago, Couple-Somerset said: Price of our YC dropped by £700 - MSC UK refunded no problem. This is for a cruise hoping to sail in September 2021 from Miami. Still keep an eye on the 5+15 page to see if it drops any more lol I’m still awaiting a call back. Did it take a while? Glad they refunded you and hope you get to sail. 👍🏻 Link to comment Share on other sites More sharing options...
drsel Posted April 25, 2021 #13 Share Posted April 25, 2021 6 hours ago, Couple-Somerset said: It took under 24hrs for MSC UK to confirm the refund and probably 5 days for them to actually do it - we then went and booked another MSC cruise so it worked out well for everyone. Yes, even I received 4 refunds in under 60 days. Because I informed them that I booked more Cruises. I am very satisfied with MSc, although there are many complaints on another thread 1 Link to comment Share on other sites More sharing options...
Rare little britain Posted April 25, 2021 #14 Share Posted April 25, 2021 I got the price drop refunded as obc. 1 Link to comment Share on other sites More sharing options...
MISSGJ Posted April 25, 2021 Author #15 Share Posted April 25, 2021 1 hour ago, little britain said: I got the price drop refunded as obc. Did you ask for that or that was all that was offered? Link to comment Share on other sites More sharing options...
Rare little britain Posted April 25, 2021 #16 Share Posted April 25, 2021 2 hours ago, MISSGJ said: Did you ask for that or that was all that was offered? That’s what was offered. They said they didn’t honour price drops but this was a one off...... direct booking UK. Link to comment Share on other sites More sharing options...
MISSGJ Posted April 26, 2021 Author #17 Share Posted April 26, 2021 11 hours ago, little britain said: That’s what was offered. They said they didn’t honour price drops but this was a one off...... direct booking UK. Thanks for the info! Glad you got the OBC 👍🏻 Link to comment Share on other sites More sharing options...
Skier52 Posted April 26, 2021 #18 Share Posted April 26, 2021 On 4/24/2021 at 2:55 PM, MISSGJ said: Will do in future. Thank you. You have to be aware that UK prices must include taxes and port fees etc. In the US these are added to the quoted price So the savings are not all they seem to be Caveat |Emptor Pete 1 Link to comment Share on other sites More sharing options...
drsel Posted April 26, 2021 #19 Share Posted April 26, 2021 (edited) 2 hours ago, Skier52 said: You have to be aware that UK prices must include taxes and port fees etc. In the US these are added to the quoted price So the savings are not all they seem to be On the bidding site, quoted fares always include ALL port fees & taxes & always exclude gratuities. Either they offer a 8--10% discount (on the basic fare) or equivalent OBC. Almost all of them have NIL charges, change fees, cancellation fees, etc. Only the cruiseline penalties are passed on without markup. This is clearly stated alongwith their quoted price. They also do PRICE DROPS free of charge, but they will reduce their discount or OBC proportionately. Edited April 26, 2021 by drsel 1 Link to comment Share on other sites More sharing options...
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