Guest invoices?

[Gardener5b]

I feel like a newbie---just finally booked 2 cruises after too long of a hiatus.   I received confirmation with my reservation number for both cruises, but there was no guest invoice attached.   This makes it a little tricky to know when final payment is due.   Is there an easy way to request an invoice without a very long wait on the phone?     Can't wait to start cruising again......

[DCPIV]

Yeah, they don't seem to send those out automatically, anymore. I have no clue why.

 

I believe there's an automated function to request (but I might be thinking about Celebrity).

[GTO-Girl]

35 minutes ago, Gardener5b said:

I feel like a newbie---just finally booked 2 cruises after too long of a hiatus.   I received confirmation with my reservation number for both cruises, but there was no guest invoice attached.   This makes it a little tricky to know when final payment is due.   Is there an easy way to request an invoice without a very long wait on the phone?     Can't wait to start cruising again......

you can always call and ask them to email you the invoice.  
 

when I paid off my October cruise yesterday the confirmation had a PDF at the bottom with the complete paid in full invoice…

[ktbr11crs]

There is an automated way to get an invoice. Call 866-562-7625; use options 4, 2, 1

 

[Gardener5b]

11 minutes ago, ktbr11crs said:

There is an automated way to get an invoice. Call 866-562-7625; use options 4, 2, 1

 

Thank you so much!!   I was hoping not to stay on hold for another 45 minutes as I did today.

 

Edit:  Just tried this and was able to request both of my invoices.   

Edited July 9, 2021 by Gardener5b
added information

[smokeybandit]

I've never not gotten an invoice, either self booked or through a TA

[Gardener5b]

3 minutes ago, smokeybandit said:

I've never not gotten an invoice, either self booked or through a TA

First time I've never gotten one either.  I booked directly through Royal.   I think they are slightly(?) overwhelmed.

 

I had to call earlier today to track down some missing FCC.   While the rep provided the FCC #s over the phone, I also asked for an email confirmation.   She told me it would take 3-4 weeks, as she had to send the request to their communication department (or some similar term).   I was grateful she provided the numbers on our call.

[FRANKM]

On 7/8/2021 at 8:38 PM, ktbr11crs said:

There is an automated way to get an invoice. Call 866-562-7625; use options 4, 2, 1

 

Thanks for this!!   It took less than 5 minutes for the actual invoice to come through.  It worked very well.  

I hate automated menus.  By the time I figure out if my inquiry fits into

the menu choices, I forget and have to do it over.

[BND]

We book through our TA friends and have been receiving invoices with every reservation.  In fact, we just made two this past week and have the invoices in our email.   So, I guess not every TA sends them either.