kbert92069 Posted August 9, 2021 #1 Share Posted August 9, 2021 So I've not dealt with Celebrity air before but I don't see an email address for them. Anybody know it? I am hard of hearing and their VOIP "phone" calls are practically unintelligible. I told them I wanted round trip to my Asian cruise on business class. They sent an email confirmation which showed flights, etc. but did not show class of seating. A month later upon checking with the airline I discovered they booked business only on the way there and economy return. I am disappointed but more importantly I want to fix this. Thanks. Link to comment Share on other sites More sharing options...
Silkroad Posted August 9, 2021 #2 Share Posted August 9, 2021 I found this information on Celebrity’s web site under “Contact us”: Air Arrangements Email Address: air_sea_cci@celebritycruises.com I hope this helps. Link to comment Share on other sites More sharing options...
kbert92069 Posted August 10, 2021 Author #3 Share Posted August 10, 2021 22 hours ago, Silkroad said: I found this information on Celebrity’s web site under “Contact us”: Air Arrangements Email Address: air_sea_cci@celebritycruises.com I hope this helps. Thank you. Thank you. Thank you. I thought I had looked everywhere. I will try that out. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 10, 2021 #4 Share Posted August 10, 2021 Let us know if the email works. I tried it previously and never received a reply. Link to comment Share on other sites More sharing options...
kbert92069 Posted August 12, 2021 Author #5 Share Posted August 12, 2021 On 8/10/2021 at 4:27 PM, Jim_Iain said: Let us know if the email works. I tried it previously and never received a reply. Over 24 hours and no reply. Disappointing. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 12, 2021 #6 Share Posted August 12, 2021 (edited) 24 minutes ago, kbert92069 said: Over 24 hours and no reply. Disappointing. That was my experience and never did receive a reply. Another time I did receive a reply but the reply was I had to call them as they could not make changes or give information without verification. Edited August 12, 2021 by Jim_Iain 1 Link to comment Share on other sites More sharing options...
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