Chickadee910 Posted September 10, 2021 #1 Share Posted September 10, 2021 Confused. We are booked on the Panama Canal cruise from Fort Lauderdale to San Diego February 13 to 27,2022. On one sight today it says zuiderdam on another it says Rotterdam..really don’t care as long as I’m on a ship but would like to know.thanks. Link to comment Share on other sites More sharing options...
Boytjie Posted September 10, 2021 #2 Share Posted September 10, 2021 13 minutes ago, Chickadee910 said: Confused. We are booked on the Panama Canal cruise from Fort Lauderdale to San Diego February 13 to 27,2022. On one sight today it says zuiderdam on another it says Rotterdam..really don’t care as long as I’m on a ship but would like to know.thanks. Always go to the source! Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 10, 2021 Author #3 Share Posted September 10, 2021 Fort Lauderdale to San Diego that’s why I’m confused. Not Lauderdale to Lauderdale. Link to comment Share on other sites More sharing options...
Boytjie Posted September 10, 2021 #4 Share Posted September 10, 2021 (edited) What does your booking reservation say? Edited September 10, 2021 by Boytjie Link to comment Share on other sites More sharing options...
Boytjie Posted September 10, 2021 #5 Share Posted September 10, 2021 Here you go. 1 Link to comment Share on other sites More sharing options...
PROCRUISE Posted September 10, 2021 #6 Share Posted September 10, 2021 (edited) 2 hours ago, Chickadee910 said: Confused. We are booked on the Panama Canal cruise from Fort Lauderdale to San Diego February 13 to 27,2022. On one sight today it says zuiderdam on another it says Rotterdam..really don’t care as long as I’m on a ship but would like to know.thanks. We're on the same cruise, same dates. Confirmation says: Zuiderdam. Any change in vessels, booked passengers would be notified, I assume. Edited September 10, 2021 by PROCRUISE Link to comment Share on other sites More sharing options...
KirkNC Posted September 10, 2021 #7 Share Posted September 10, 2021 We are booked on the same cruise as well. Still the Zuiderdam. 1 Link to comment Share on other sites More sharing options...
BigBee51 Posted September 10, 2021 #8 Share Posted September 10, 2021 The screen shots are from two different cruises leaving Ft Lauderdale the same day. 1 Link to comment Share on other sites More sharing options...
Boytjie Posted September 10, 2021 #9 Share Posted September 10, 2021 3 hours ago, BigBee51 said: The screen shots are from two different cruises leaving Ft Lauderdale the same day. That can happen! 😄 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted September 11, 2021 #10 Share Posted September 11, 2021 1 hour ago, Boytjie said: That can happen! 😄 Easily even. Lots of places for ships there. If that cruise (Panama)was on the Rotterdam I’d be on it like dirt. Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 11, 2021 Author #11 Share Posted September 11, 2021 This is the problem. If I go onto my payment summary it says Rotterdam cabin 7042. If I go to my itinerary it says Zuiderdam cabin 7042 both for February 13 to 27. See why I am confused. Have all my excursions from ft.Lauderdale to San Diego booked. Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted September 11, 2021 #12 Share Posted September 11, 2021 4 minutes ago, Chickadee910 said: This is the problem. If I go onto my payment summary it says Rotterdam cabin 7042. If I go to my itinerary it says Zuiderdam cabin 7042 both for February 13 to 27. See why I am confused. Have all my excursions from ft.Lauderdale to San Diego booked. Oh that is very odd. Link to comment Share on other sites More sharing options...
Boytjie Posted September 11, 2021 #13 Share Posted September 11, 2021 It seems like a glitch their system. Contact your travel agent (if you are using one) or contact HAL to get it straightened out. Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 11, 2021 Author #14 Share Posted September 11, 2021 We might not be the only ones. Thought others should check. Will contact Hal Monday. Link to comment Share on other sites More sharing options...
PROCRUISE Posted September 11, 2021 #15 Share Posted September 11, 2021 35 minutes ago, Chickadee910 said: We might not be the only ones. Thought others should check. Will contact Hal Monday. Since we're on the same cruise, I just doubled checked and found Zuiderdam listed on all sites for us. By all means give HAL a call so they can correct their computer error. Isn't Toronto close to Steubenville? I live in Circleville, Ohio. Link to comment Share on other sites More sharing options...
Heartgrove Posted September 11, 2021 #16 Share Posted September 11, 2021 i encourage everyone to be diligent on their bookings. We had a question on one of ours for next year. The Oosterdam has been substituted for our original Westerdam. Everything was a direct transfer (stateroom, price, ports, schedule, etc.) except for our OBC. It should have been $75/pp but only transferred as $50/pp. Actually called our PCC to make a final payment on another cruise but questioned what happened? He looked and made the comment "that they didn't transfer a line of the booking." Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 11, 2021 Author #17 Share Posted September 11, 2021 Yes closer to Pittsburgh than Columbus so we fly out of pitt. Hope to meet you on the cruise. 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted September 13, 2021 #18 Share Posted September 13, 2021 I’m wondering if the op found out why their reservation is showing this way. Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 13, 2021 Author #19 Share Posted September 13, 2021 All is fine thank you. Sorry I haven’t gotten back sooner but site wouldn’t let me reply until now. 1 Link to comment Share on other sites More sharing options...
Chickadee910 Posted September 13, 2021 Author #20 Share Posted September 13, 2021 Sorry I haven’t responded. Site wouldn’t let me in. Everything is fine now.thanks for caring. Link to comment Share on other sites More sharing options...
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