Inflatable_Catfish Posted October 27, 2021 #1 Share Posted October 27, 2021 We are on day 65 of waiting for our money back. They say up to 90 days. Just curious if anyone has received their money back. Two separate agents called last week to get us to book our credits. It's getting annoying. Link to comment Share on other sites More sharing options...
NW Pacific Posted October 27, 2021 #2 Share Posted October 27, 2021 Was this your deposit or full cruise fare? August this year, I had to cancel, way before final payment and got back deposit with in 10 days. Scary news, as we have another cruise booked Link to comment Share on other sites More sharing options...
Inflatable_Catfish Posted October 27, 2021 Author #3 Share Posted October 27, 2021 Full cruise fare. First cancellation was March 2020. Link to comment Share on other sites More sharing options...
ggTexasGal Posted October 27, 2021 #4 Share Posted October 27, 2021 6 minutes ago, Inflatable_Catfish said: Full cruise fare. First cancellation was March 2020. Have you logged into your MY NCL account to see if they issued FCC? *** Did you cancel, specifically requesting "Peace of Mind"? https://www.ncl.com/why-cruise-norwegian/book-with-confidence#freedom-flexibility scroll down the FAQs to #6 in the list... which states: What is the process for cancelling using Peace of Mind? To cancel your reservation under our Peace of Mind policy, please contact your Travel Partner or call Norwegian Cruise Line at 1-800-327-7030 (U.S. and Canada). You or your travel partner must ask for Peace of Mind when cancelling. Cancelled reservations do not default to Peace of Mind, it must be requested Link to comment Share on other sites More sharing options...
Inflatable_Catfish Posted October 27, 2021 Author #5 Share Posted October 27, 2021 Yes we have FCC from 2 previously cancelled cruises. We filled out the form that was released a while back to get original money refunded. I don't remember the name but it was the one where they will tell you in 30 days if you are approved for full refund. They then have 90 days to refund money. Link to comment Share on other sites More sharing options...
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