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Emerald Welcome Beverage?


jrapps
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24 minutes ago, cruisegirl1 said:

It WAS  available on line.    Then RCCL did " website enhancements" so now you have to call and speak to an agent.   Perhaps  they think many won't bother, or if we speak to an agent it is a chance  for RCCL to promote excursions and dining.

M

When I called they didn't push anything but did ask if I needed help with anything else.  I think there was also a survey after, but I don't usually do those as they don't ask the questions they should.  They just want to hear how great they're doing without any context.  And, as I said previously I wish we could go back to selecting online.

Edited by BND
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