Rare Jack E Dawson Posted December 29, 2021 #1 Share Posted December 29, 2021 I just tried to call Cunard (US) and got a recording saying that there offices would be closed Christmas and New Year's weekends and have reduced hours the week in between. It goes on to say that those individuals currently traveling to board a Cunard cruise and call an emergency number if they need immediate help. Following that recording the line is automatically disconnected. I tried the emergency number and got the same recording and the line again disconnected. Has anyone had any luck reaching the Cunard this week? Does anyone know what the specific "reduced" hours will be? Thanks Jack Link to comment Share on other sites More sharing options...
Thaxted Posted December 30, 2021 #2 Share Posted December 30, 2021 3 hours ago, Jack E Dawson said: I just tried to call Cunard (US) and got a recording saying that there offices would be closed Christmas and New Year's weekends and have reduced hours the week in between. It goes on to say that those individuals currently traveling to board a Cunard cruise and call an emergency number if they need immediate help. Following that recording the line is automatically disconnected. I tried the emergency number and got the same recording and the line again disconnected. Has anyone had any luck reaching the Cunard this week? Does anyone know what the specific "reduced" hours will be? Thanks Jack The Cunard website lists the hours as follows: December 27 - 31: 6:00am - 12:00pm PT (9:00am-3:00pm ET) January 1 - 2: Closed Should you encounter any issues when our office is closed during these special holiday hours, and you are on route to one of our voyages, please call (800) 865 6594 and a representative will be able to assist. Link to comment Share on other sites More sharing options...
Rare Jack E Dawson Posted December 30, 2021 Author #3 Share Posted December 30, 2021 Thanks Jack Link to comment Share on other sites More sharing options...
comcox Posted December 30, 2021 #4 Share Posted December 30, 2021 My TA needed a lot of patience yesterday but she did manage to get through to them after being on hold for about 30 minutes. Link to comment Share on other sites More sharing options...
exlondoner Posted December 30, 2021 #5 Share Posted December 30, 2021 26 minutes ago, comcox said: My TA needed a lot of patience yesterday but she did manage to get through to them after being on hold for about 30 minutes. That's why one uses a travel agent. They can do the tedious stuff (and get paid for it) so you don't have to. Link to comment Share on other sites More sharing options...
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