trump Posted December 31, 2021 #1 Share Posted December 31, 2021 Does anyone know the cancellation policy for a spa treatment? I could not find the info on the website. And a related question: The shore excursion cancellation policy stated 24 hours before the tour start time - I assume that is correct? Thank you. Link to comment Share on other sites More sharing options...
Lastdance Posted December 31, 2021 #2 Share Posted December 31, 2021 (edited) 4 minutes ago, trump said: Does anyone know the cancellation policy for a spa treatment? I could not find the info on the website. And a related question: The shore excursion cancellation policy stated 24 hours before the tour start time - I assume that is correct? Thank you. I have always thought that it was 24 hours, but with all the changes etc., each ship could have its own cancellation policy. Your dog is adorable. Edited December 31, 2021 by Lastdance Link to comment Share on other sites More sharing options...
Rare hcat Posted December 31, 2021 #3 Share Posted December 31, 2021 Used to be 24 hrs..they will try to assist with another booking if needed.. Get any bookings, schedules, prices credits, etc in writing. They can be "squirrelly"... Link to comment Share on other sites More sharing options...
CruiseNYC Posted January 1, 2022 #4 Share Posted January 1, 2022 Yes. They say 24 hours but we recently found they were very flexible, particularly if we were re-scheduling and not actually canceling. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted January 1, 2022 #5 Share Posted January 1, 2022 1 hour ago, hcat said: Used to be 24 hrs..they will try to assist with another booking if needed.. Get any bookings, schedules, prices credits, etc in writing. They can be "squirrelly"... 24 hours but they may be flexible. They called me the morning of a hair appointment on a port day and cancelled because of a mandatory safety drill. They rescheduled at a non-port day for the same discounted price. Link to comment Share on other sites More sharing options...
trump Posted January 2, 2022 Author #6 Share Posted January 2, 2022 Thank you everyone. Link to comment Share on other sites More sharing options...
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