not-enough-cruising Posted February 13, 2022 #26 Share Posted February 13, 2022 10 hours ago, Ourusualbeach said: The only thing I have heard of was that they block that particular card from being used again...curious as to your experience How did you make out on the missed flight? I can’t speak to policy, but I have been using the same AMEX account for new cruises that I was using when I challenged the charges. Unfortunately, after exhausting all options (including your excellent suggestion) I wound up needing to make a claim on my travel insurance for the missed cruise. Thankfully, the insurance company has been cooperative. 1 Link to comment Share on other sites More sharing options...
flamingos Posted February 13, 2022 #27 Share Posted February 13, 2022 I have never heard of this. Besides the currency being in SGD, how can you tell it's not the American site? What difference are clues that you're on the wrong page? Link to comment Share on other sites More sharing options...
frisbeewife Posted February 14, 2022 Author #28 Share Posted February 14, 2022 It might depend on the device you’re using. On my desktop I finally noticed a tiny Singapore flag in the upper right corner, and the url had Singapore in it. But the SGD is the only almost-obvious clue you’ll get. And if you’re tired like I was you might just assume it’s an abbreviation for something. FCC, OBC, MTD, USD, SGD - see, it all starts to blur together in my elderly brain. 😉 2 Link to comment Share on other sites More sharing options...
frisbeewife Posted February 15, 2022 Author #29 Share Posted February 15, 2022 On 2/11/2022 at 8:15 PM, njkruzer said: Email executive office at mbayley@rcci.com. I find that within 48 hrs I hear from someone. They might be able to help. I just wanted to report that my email to mbayley did work. I got a reply today apologizing for the problem and saying they had cancelled the Singapore reservation, returned my FCC to me, and the deposit would show up on my cc in a few days. So I guess that's the trick to getting a resolution. Thanks to njkruzer for the info! 4 Link to comment Share on other sites More sharing options...
njkruzer Posted February 15, 2022 #30 Share Posted February 15, 2022 2 minutes ago, frisbeewife said: I just wanted to report that my email to mbayley did work. I got a reply today apologizing for the problem and saying they had cancelled the Singapore reservation, returned my FCC to me, and the deposit would show up on my cc in a few days. So I guess that's the trick to getting a resolution. Thanks to njkruzer for the info! Glad I could help. 1 Link to comment Share on other sites More sharing options...
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